Upholstery Cleaning FAQ’s

What does Upholstery Cleaning Mean?

Upholstery Cleaning is the cleaning of any Soft Furnishing in your Home. For example, Sofa, Chairs, Curtains Etc. You can find out more information here.


Do You Steam or Dry the Fabric?

In Most cases we Steam & Shampoo Clean the Fabrics, Using the appropriate Eco Friendly Chemicals needed. For more Delicate Items, we will Dry Clean.


What Does Upholstery Cleaning process Include?

Upholstery Cleaning is for any Soft Furnishing in your Property or even the Car:

  • Sofas        
  • Armchairs      
  • Mattresses        
  • Car Seats
  • Curtains    
  • Blinds              
  • Dining Chairs

How Much is Upholstery Cleaning?

We have fixed Prices on all items and a Minimum Charge of £50.

  • Sofas from £25
  • Mattresses from £15
  • Curtains from £20
  • Blinds from £10

For Full Prices, please see our Full Price List


 Are You Available On Weekends?

Yes we, are available Weekends and Bank Holidays, at no Extra Charge


 Do I Have To Pay For Parking And Congestion?

Yes, All of Our Prices are including, Vat, All Materials & Equipment. Parking & Congestion Charges may apply if any.


 Can You Remove Stains?

This Depends on what has Caused the Stain, most of the time Yes, Not a Problem at all. You will be Surprised  at what stains we have managed to shift, but unfortunately Not 100% of Stains are Cleanable, But we are your best shot for trying.


 Do You Use Professional Equipment?

We Certainly do, intact we use only the Best Cleaning Materials And Equipment, Along with the Best Eco Friendly Chemicals also.

ProChem And Karcher Equipment which are the Leading Suppliers to the Cleaning Industry. We also use ProChem Chemicals, Eco Friendly, Beneficial to Pet Owners and/or Allergy Sufferers.  


 Will I Get A Receipt?

Yes, We will either Send you a Receipt Via Email, or The Cleaner Can Supply you with a Receipt.


 Can I Book on Short Notice?

We don't Normally take Same Day Bookings, but give us a call to check as we may be able to fit you in somewhere.


 How Long Does It Take?

Of course this depends how many items that need Cleaning and what those Items are, but as an Example, a 3 Seat Sofa would normally take around 40 Minutes, and a Pair of Long Length Curtains could take anywhere from 30 Minutes to 1 Hour.


 How Long To Dry?

Normally it takes around 12-24 Hours to Dry Completely. When the Cleaner is Finished the Items will be Damp not Dripping Wet, but can take this long to Dry Fully, Depending on how Warm or Cold the Property is.

For example, your Curtains that are Most likely to be hanging over the Radiator are not going to take as long as your Sofa that may be in the Middle of the Room.


 Is Scotchgard Inc?

Scotchgarding is Optional and is £20 extra. This is Recommended for a Longer Lasting Clean, it will Increase the Life of your Items.


 How Do I Book?

There are many ways to book  with us, the best way is from the websites Contact Us Tab, additionally you can book over the phone, via email or even Facebook.


 How Do I Pay?

Normally Payment is Cash or Cheque on Completion, however you can pay by Card which we will require a 50% deposit which is Non-Refundable unless cancelled within 24hours before the clean starts.

We also take Payments, Deposits or Full Amount over the Phone with a 3% Charge.


 Do You Have A Cancellation Fee?

If you Cancel on the Day of the Cleaning you will lose your Deposit.

If you Re-Schedule for another day on the day we will charge you 20% of the Total. Cancellations or Amendments the Day before are fine.


 What If Something Is Damaged?

Our Cleaners are Fully Insured, if anything is accidentally broken, we will Pay for it or Our Team of Builders will Repair Damages if needed. This doesn’t effect the Price or Payment of the Clean itself.


 Do You Have A Guarantee?

Yes, We Guarantee that if you are not Happy with our Service, we will Return to Re-Clean Free of Charge.