Carpet Stains Removal in London
Carpet stains can vary from a little speck of marker pen to a large patch of spilled red wine or bleach, but even the smallest of stains can be noticeable and make your carpet look grubby, even if it is not!
There is an art to removing stains from carpets and we consider ourselves experts here at Premium Clean as we have been removing stains from carpets and rugs for over two decades, with many happy customers.
First, we would like to advise you how to avoid stains and having to call in a
professional – If you have a spillage at home on the carpet or rug, it is very important to mop up as much of the stain as you can, immediately. The longer a stain is left on or in the carpet, the more difficult it will be to remove.
We do not recommend using shop bought carpet cleaning products or
stain removers as using the wrong type of chemicals on different fabrics of carpets, can cause more damage than good. We advise that you dab a clean piece of kitchen towel on the spillage, to soak up as much liquid as possible.
You will need to keep repeating this process until little or none of the spillage is coming up onto the piece of kitchen towel and then you can rinse the area with clean water and repeat again. Then it is a good idea to lay a fresh sheet on the area and leave it there just in case any more lifts, and then vacuum when the area is dry.
Be careful not to scrub the carpet as scrubbing can actually spread the stain or even cause damage to the fibres in the carpet. If you are quick off the mark and don’t rush the process, hopefully there will be no long-lasting stain on your carpet, but if you do have stains that haven’t quickly been seen to or didn’t come up with the kitchen towel, Premium Clean are here to help you.
We can remove any stains from carpets and our repertoire so far includes coffee, red wine, sauces, marker pens, paint, blood, berries, make up and bodily fluids – you name it, we’ve cleaned it!
The process for removing stains from a carpet at Premium Clean
We usually recommend that you go for the full carpet clean if you require stain removal, because if we only clean the stains, they will come up perfectly clean but then may not exactly colour match the rest of the carpet if that isn’t already sparkling clean too, but if you have just had your carpet cleaned for example, we can do the stains removal on its own. We will describe the process of the full carpet clean for you here. On the day, our qualified technician will arrive and the first thing he will do is a burns test, to determine which type of fabric your carpet is made from.
This involves locating a small piece of loose fabric or cutting off a tiny piece from a completely unnoticeable place and burning it. This may sound alarming, but don’t worry. All of our technicians are fully insured and highly trained to ensure this is done correctly and without harm to the carpet.
They then waft the burning fabric to put the fire out and use their senses of smell and touch to establish which fabric your carpet is made from and which products and machinery should be used. Next, they will vacuum to ensure any dirt on the surface is picked up and complete a pre-clean of the carpet which is also when we begin to target any tough stains.
This involves spraying a solution onto the carpet which will penetrate the depth of the carpet over 10 minutes or so. It is important to give it enough time to do its job. We then blot the stains with clean, white cloth and then move on to using our professional steaming machine with temperatures up to 120 degrees to shampoo and deodorise the carpet removing one hundred percent of odours and killing all bacteria.
If there are any remaining stubborn stains after the steam cleaning, we would use a powerful spot treatment which is a similar process as described above. After this, we will let the carpets dry which can take up to 24 hours depending on the conditions in the room (temperature and airflow) and also the material of the carpet. For a small fee we can set up our turbo dryers, which would dry the carpets in roughly 30 minutes.
We do also offer a dry-cleaning service which must be used for some types of carpet. This involves working a dry shampoo into the carpet by hand and then using our roller machine to embed the powder into the carpet which will lift all the grime and dirt which is then hoovered up using our high-tech vacuum cleaner. This method can be less effective than the steam cleaning method but will still leave your carpet looking nice and fresh.
What machines and products are best for removing stains from a carpet
quality might manage.
Experience Carpet Technician Stains Removal Service
Unfortunately, some stains are well beyond cleaning but do not fear – we offer two types of carpet repairing here at Premium Clean which are the colour carpet repair for discoloured carpets or the full carpet repair for damaged carpets.
We will be able to repair any carpet for you and the original stain will not be in the slightest bit noticeable.
Carpet discolouration can be caused by many things such as spillages of bleach, shop bought carpet cleaning products, sun damage and general wear and tear. If your carpet is discoloured but not damaged, this is when we complete our colour carpet repair.
The full carpet repair is completed when there has been damage to the fibres or where there are missing fibres, our technicians will be able to advise you which option you will need to go for.
Carpet repairing can be a little time-consuming as it involves a lot of work and this process has to be very exact. The technician will locate an exact match of fabric, colour match, cut out the damaged carpet and then cut the new piece of carpet to fit exactly in the space which is then glued in and heated to ensure it stays down and blends in.
It sounds very complicated but we can assure you that all our technicians who do this have taken many training courses and had lots of practice before they will touch your carpet.
Professional Cleaning Products and Machine for Stains Carpet Removal in London
Premium Clean would love to have the opportunity to remove any stains from your carpets or rugs–we offer a fantastic carpet cleaning package and will be able to remove most types of stains (and if not we can repair them as described) but occasionally some stains can come back when the carpet is dry.
If this happened, we would offer to come back free of charge to work on the stain again as it really means a lot to us to have happy customers. Feel free to check out our reviews and then please
call us today to get booked in – you will not regret it.
COMMON NATURAL FIBRES: WOOL, SISAL, JUTE, COTTON, COIR, VELVET, BAMBOO.
To determine which type of carpet you have, our technicians use a method which requires removing a small bit of fabric (on the stairs there are usually loose bits we can use) and burning it.
They have passed training courses and learned to recognise the different smells from different materials, and they assess the way the material feels after burning it. Some carpets are made of a mixture of natural and synthetic materials. In this case we will treat the carpet as a natural carpet to ensure that no damage is done it.
If we are cleaning a synthetic carpet, we can use a higher pH cleaning product and a higher temperature, for a deeper clean. Synthetic fabric will only absorb 8% of spillages (and cleaning products) so it is easier to remove stains from and will also dry more quickly after the cleaning. For synthetic carpets we can use spots and stain remover products, close to bleaching, to remove stains.
COMMON SYNTHETIC FIBRES: NYLON, ACRYLIC, POLYESTER, POLYPROPYLENE, RAYON.
If we are cleaning a carpet made with natural materials, we must use a maximum of 8 pH to make sure we will not damage the carpet and keep the colour safe. The natural material fabrics absorb 30% of cleaning products and spillages - so that means it will take longer to dry.
We cannot use the usual spots and stain remover products as they are too strong and could damage the carpet. We have lower PH products to use for the natural materials.
After the carpet has been cleaned, we use a pH meter to check that the pH level of the material is back at a normal level. We highly recommend for your carpet to be cleaned once a year to prevent a build-up of dust and bacteria, particularly if you have a wool carpet.
Our Carpet Stains Removal Gallery
Why To Choose Our Carpet Stains Removal Service?
Powerful Extraction Machines
We use Prochem and Ashbys Powerful Extractor Machines - up to 120 Degrees Water / Steam.
Spots and Stains Removal
We use professional Materials, Equipment and Techniques to remove the stains safely.
Fully Trained Carpet Technicians
Our experienced and insured carpet cleaners take regular training courses to keep them up to knowledge.
Natural Eco-Friendly Cleaning Products are also Available
We can use the Recommended Products for your Carpet or Eco-Friendly ones if you require.
Stairs Carpet Stains Removal In 4 Steps
Free Quote Requested
You can do that online going to the price page on our website to get an accurate price for your upholstery cleaning service and visiting our contact page to fill out our booking form.
Receive a Response From Us
Our office team will be in touch to answer your questions and to ask you for more details if need of the service, and confirm the date, time and final cost.
Booking Confirmation
Our office team will send you a booking confirmation via email with all details required: date, time, cost and cancelation. Deposit is required.
Ready For Cleaning
Our Technician will cleans and inspects the fabric using a professional Machines. Everything has to be cleaned to perfection. Invoice receipt as evidence will be sent to you.
Carpet Stains Removal Prices
Carpet Steam Cleaning | Regular Service Prices | Premium Service Prices |
|---|---|---|
Double Room | £30 | £60 |
Single Room | £25 | £50 |
Living Room / Dining Room | £40 | £80 |
Hallway | £20 | £40 |
Stairs / Per Step | £2.50 | £5 |
Landing | £10 | £20 |
Bathroom / Toilet | £20 | £40 |
Rug | From £30 | £100 |
Office Carpet Cleaning | £3 per sq.m. | £6 per sq. m. |
SCOTCH Gard Protector | Ask For Price | Ask For Price |
SPECIAL LIMITED OFFERS - MIN CHARGE £60 | SPECIAL LIMITED OFFERS - MIN CHARGE £100 | |
The Price Is Inclusive All Equipment & Materials. Parking & Congestion & ULEZ May Apply. |
Additional Services
Scroll left/right to see the full table on your mobile device
CARPET STAINS REMOVAL FAQ
Is the Steam Cleaning Method more Beneficial than Dry Cleaning?
Yes of course, we highly recommend Steam Cleaning, but there are some carpets required Dry cleaning only that we always check before we start.
Are the Products you Use are Safe and will Not Damage my Carpet?
We use Prochem for all the cleaning Materials and Equipment, they are the best on the Market today.
Do you do Steam Carpet Cleaning Service?
Yes, we do, and we adjust the Temperature up to 110 Degrees.
Can you use Eco-Friendly Cleaning Products?
Yes, we can do it if you require that, of course. Just let us know before the cleaning day.
What is the Highest Temperature you Can Use on my Carpet?
Depending on the type of Fabric and Condition of your Carpet, our Technicians can use Temperature between 30-120 Degrees, but they take that deception on the day.
Do you Guarantee Stains Removal Service?
No, because some all stains, or stains on Natural Material Fabric it's impossible to get removed completely, but we never give up, and sometimes the result is fantastic, so we will do our best before we leave.
What about I am Not Happy with the Service?
Sometimes, some stains or traffic areas come back when the carpet dries, so don't worry, we will come back free of charge to do another go, because we fully guarantee our Service.
Do you use Professional Carpet Cleaning Machines?
Yes, we use very big and very powerful Machines with adjustable Vacuum and Pump Motors.
All the Materials and Equipment made in the USA - Prochem.
How the Payment can be Made?
We are Flexible on that. We can pay Over the Phone, Bank Transfer, PayPal or Cash on Completion.
Do you provide Company Receipts on the End?
Yes, we always provide our Company Receipt at the End.
Do you move Furniture during the cleaning?
Yes, the only Furniture which is easy and not heavy to move.
Do I Have to Pay for Parking or any other Hidden Charges for Carpet Cleaning Service?
Yes, of course.
Can i Pay you upfront and not Come back in the end?
Yes, you can do it, and you will still be able to use our full guarantee.
Can you pick up Keys from Neighbours, or Estate Agencies?
Yes, we can do, and also we can bring back when the job it's done.
Do you Charge additional if the Condition of the property is dirtier than normal?
Yes, of course, We charge for the extra time we stay, for our hourly rate.
Can we use the Property strength after the Carpet Cleaning, is it safe?
Yes, you can use it, all will be nice, clean and safe.
REAL STORY
Michael and Joanne Cooke moved into their family home around 6 years ago with their 2 young children, who were 2 years old and 3 months old at the time. They described the house as their dream home but explained there was only one problem – cream carpets and young children do not go well together. They had replaced the downstairs carpets with hard, wooden flooring and had recently got a new (dark grey) stairs carpet but they couldn’t afford to replace every carpet upstairs so they gave us a call to see if we could help restore them from multiple stains – some of which were made by pen, some from spilled food and juice and there were ‘dark sticky’ patches on the children’s bedroom floor but Mr & Mrs Cooke were not even sure where these had come from. We advised them that no stain is too big for Premium Clean and so they booked an appointment with one of our carpet cleaning technicians for the following week. When our qualified technician arrived, he completed a burns test and determined that the couple’s carpet was made from synthetic materials so he went back out to the van and collected the machinery and products he would be using. He began by working on the stains, using a special pre-treatment which brings stains and spills to the surface and then he completed a thorough steam clean of each carpet. After this, he went back over the carpet checking for any stains that had not been 100% removed by the first two steps of cleaning. He located around 10 stains that were still slightly visible and must have been embedded deep into the carpet. With these he used a powerful spot treatment along with our special stains and spots remover machine, called the Prochem Bravo, which completely removed any sign of any of the left-over stains. Our technician then provided Michael and Joanne with plastic over shoes so they could inspect the carpets and they said they were absolutely over the moon with their ‘brand new looking carpets’. They could not believe the difference in the colour of the carpets, before and after the clean and they also said they were impressed with the reasonable price for such a fantastic job.
Ready To Book Your Carpet Stains Removal London Service?
100% Satisfied Customers
Highly recommend.♥️
We had Premium Clean in to give our living room couch a refresh and also to clean the basement broadloom, which had suffered under the onslaught of an old, rather barfy cat. Great results on both. Highly recommended!
Nick explained to me the best ways to spot clean, and also told me about cleaning services offered by the company for area rugs.
Great job by an excellent technician!!
Would definitely recommend Premium clean, specifically Nick, to family and friends.
Sofa looks fresh and will use them again.
Nick came on time and did a fantastic job, all the stains came out completely.
They using very big and professional machines, everything looks on a higher standard.
He is a very polite and nice person, very smiled and explained to me all the process.
I will definitely use this company in the future and highly recommend it to my friends and family.
Thank you for the great service.
I spent over an hour trying get an explanation and someone to come and clean the house. They did not return my calls and then I asked the Superviser to call. They didn’t call either. THEN THEY CHARGED MY MASTERCARD for the Clean they never did. Took me over a week to get a refund! Extremely unprofessional.
unfortunately the level of service was extremely poor and the property was left with dust and stains all over the rooms.
In addition to that, the cleaners didn’t follow the basic cov19 roles and they didn’t wear any masks even when they were not cleaning and in the same room as me (I’m 8 months pregnant). When we asked for them to wear the masks they pretend not to listen or we were told to leave the property empty
Windows are full of stains and dust so the area close to the window handle is dirty (it doesn’t seem it was even touched)
the electrical switches is full of dust
the floor still have the stains that were there before the cleaning team came
the freezer was not even open
and those are just a few pictures…
middle of the cleaning, I checked the rooms they were done and I immediately saw there were still dirty.
I tried to speak with the cleaners but nothing so I called the office to raise my concern and I was told I should not be in my house or I should stay in a room to wait for them to finish. They ensured me that the rooms would have been cleaned and I would have time to run through the rooms with the cleaners to speak about the service.
With my surprise when the cleaners finished, they left the house without saying anything, however one of them had to come back to the house as she left her scarf.
I took the opportunity to speak with the cleaner telling her I was not happy with the service, but she didn’t care and said it was clean for her
I called the office again and the customer service person was very rude because of my complains and because I said I don’t have any other options that put a negative review
After several complains, I was offer a refund of £15 (over £265 I paid)
Thank you very much.
Thanks will call you again
I called Premium Clean in London and asked for their dry carpet cleaning.
At first I was not sure if I wanted their service, but after they performed their job, I was stunned.
It took around 2 hours to clean out the carpets in the flat. It was such a pleasure to come home after them has visited. It feels like I have a completely new rugs.
I Recommend it to everyone!!!!
Part of Our Most Popular Clients
