Our end of tenancy cleaning process
A walkthrough of how we deep clean a London flat from top to bottom.
Professional Cleaning Company in London
End of Tenancy Cleaning London with a 100% Deposit-Back Guarantee
Cheap End of Tenancy Cleaning services from Premium Clean help tenants, landlords and letting agents ensure properties are left spotless.
Trusted move-out cleaning experts since 2009. Oven & fridge cleaning included as standard, all materials supplied, and a 14-day free re-clean if anything’s flagged.
- Fully insured & DBS-checked
- 6 days a week, even bank holidays
- Local teams across all London
- Landlord & letting-agent approved
What It Covers
What is end of tenancy cleaning?
End of tenancy cleaning is an in depth, professional grade cleaning service specifically designed to ensure a rented property is returned spotless and ready for the next occupant. Typically required by landlords and rental agreements, this specialised service covers top to bottom deep cleaning inside the property.
Whether you’re a tenant aiming to secure your full deposit, a landlord preparing to welcome new residents, or simply curious about the standards of end of lease cleanliness, our informative resource explains everything you need to know increasing transparency, saving time, and ensuring a hassle free move out process. Discover exactly what end of tenancy cleaning involves and achieve a smooth, worry-free transition with confidence.
The service includes deep cleaning, descaling and sanitising to a landlord-approved standard, with optional carpet and upholstery add-ons. All equipment and products are provided — you don’t need to supply a thing. We back every booking with a 14-day free re-clean guarantee.
Best Reasons To Choose Us
Why Premium Clean?
A family-run business delivering flexible, professional cleaning for domestic and commercial customers across London since 2009.
Fully Guaranteed
Not completely satisfied? We return to re-clean free of charge for 14 days — 100% satisfaction, every time.
Trained & Reliable
Our cleaners are highly motivated, fully trained and experienced to deliver the best results possible.
Best Prices
The best prices for every cleaning service you book with us — fixed, transparent and honest. We promise.
Everything Supplied
All cleaning materials and professional equipment provided as standard — you don’t need to supply a thing.
Certified & Accredited
Members of, certified & accredited by
EOT Cost
End of tenancy cleaning prices
from £100 per property
Prices vary with the size and condition of the property. For an accurate quote tailored to your exact requirements, get in touch for a free, no-obligation consultation.
Property Type | FLAT | House · 1 Staircase |
|---|---|---|
Bedroom in Flatshare | £100 | £120 |
Studio Flat | £150 | £175 |
1 Bedroom / 1 Bathroom | £180 | £210 |
2 Bedroom / 1 Bathroom | £210 | £240 |
3 Bedroom / 1 Bathroom | £260 | £290 |
4 Bedroom / 1 Bathroom | £300 | £330 |
Oven & fridge cleaning included. No hidden parking charges for EOT-only bookings.
Our End of Tenancy Cleaning Program
Cheap End of Tenancy Cleaning Checklist
Every booking follows an industry-approved, landlord-ready checklist. Select an area to see exactly what’s covered.
All Interior Rooms
- Door frames, skirting boards, picture rails & light fittings dusted
- Mirrors, frames, doors, handles & locks polished
- Free-standing furniture & AV equipment dusted and polished
- Internal windows & frames wiped
- Cobwebs removed from walls & ceilings
- Wardrobes, cupboards & hanging rails dusted and polished
- Electrical sockets & light switches dusted and polished
- Mattresses, rugs & sofa cushions vacuumed
- Floors vacuumed and mopped
Kitchens
As per all interior rooms plus:
- Cleaned and polished cupboards, handles and doors
- Dishwasher Cleaned In and Out
- Cleaned and polished wall tiles
- Cleaned and buffed worktops
- Cleaned all kick boards
- Cleaned under sing area
- Cleaned for utensils, crockery, cutlery and glassware are additional fee.
- Cleaned all areas between appliances and cupboards
- Removed limescale from sink and taps
- Polished all chrome and metal plate surface
Bathrooms & WC
- Descaled and cleaned basin, bath and shower areas
- Descaled and polished shower screens
- Cleaned and polished all bathroom fixtures
- Cleaned and removed the waste
- Cleaned and sanitised the toilet
- Cleaned the toilet cistern
- Cleaned the toilet U-bend and area behind
- Removed soap and limescale from all surfaces
- Removed limescale from toilet bowl
- Polish all chrome and metal surfaces
Ovens
- Removed glass door and cleaned
- Removed and degreased all cooker fitments
- Interior de-greased
Fridges & Freezers
- Cleaned handle and exterior door
- Cleaned rubber seal
- Cleaned internal base and walls
- Cleaned and removed food and shelves compartments
- Freezer must be defrosted and emptied beforehand
Washing Machines
- Cleaned glass door
- Cleaned rubber seal outside and inside
- Cleaned and washed exterior
- Cleaned and washed the soap dispenser
- Cleaned inside drum
Extractor Hood
- Cleaned and degreased the filters
- Cleaned ,polished and degreased the external body
100% Deposit-Back Focus
Get 100% of your deposit back
Our experienced, fully DBS-checked tenancy cleaning experts deliver a thorough service tailored to your landlord or letting agency’s exact requirements.
We work to an industry-approved tenancy cleaning checklist to give you the best possible chance of reclaiming 100% of your deposit — backed by hundreds of outstanding reviews from clients across London.
Included as Standard
Do you include oven cleaning?
Yes — oven cleaning is included as standard, at no extra charge. Our technicians use professional-grade non-toxic and biodegradable products to remove grease, grime and food residue from all oven types, including gas, electric and convection.
Your oven will be left spotless and ready to use.
Before & After
Our end of tenancy cleaning gallery
Real results from real London properties — see the difference a Premium Clean deep clean makes.
Watch Us In Action
End of tenancy cleaning videos
See our team, our process and real results in action. Subscribe on YouTube for cleaning tips and behind-the-scenes from across London.
This Cleaner is Blowing Everyone Away.
Choose us if you want your property to look sparkling clean before the tenants move in, or if you need to clean up before the lease is up.
Oven cleaning — included free
Watch how we restore a heavily-used oven to a spotless, ready-to-use finish.
Our Process
Move-out cleaning in 4 simple steps
From first enquiry to a property ready for new tenants — here’s how it works.
1
Request a free quote
Use our booking form below or visit the prices page to get an accurate price for your tenancy cleaning service.
2
Receive a response
Our office team will be in touch promptly to answer your questions, then confirm the date, time and final cost.
3
Booking confirmation
We email a full booking confirmation: date, time, cost and cancellation details.
Note: a deposit is required.
4
Ready for new tenants
Our team inspects with a checklist and cleans to perfection. You receive an invoice/receipt as evidence.
Moving out soon? Let's get your deposit back.
Free, no-obligation quotes. Fully insured cleaners, 6 days a week. Trusted across London since 2009.
WHO CHOSE US
We Are a Top Choice Cleaners in London For The Most Well Known Estate Agents
Our Process
What is included in our end of tenancy cleaning services ?
All Rooms Cleaning
All rooms inside of the property – Full Clean, Dust and Sanitise of all surfaces, Woodwork, Floors, Vacuum of all flooring, De-streak all interior windows.
Learn more All Rooms Cleaning
Kitchen Cleaning
Kitchen – Clean and Degrease all cabinets inside and out, oven inside and out, Hob, Extractor Fan/Hood, Appliances inside and out.
Learn more Kitchen Cleaning
Bathrooms Cleaning
Bathrooms – Clean and Sanitise all surfaces, Remove limescale from Toilets, Sinks, Shower screens.
Learn more Bathrooms CleaningOur Team
Who will be performing my end of tenancy cleaning service?
Kosta Kosev
CARPET AND UPHOLSTERY TECHNICIAN
Violeta Dimitrova
DEEP CLEANER
Temi Peneva
DEEP CLEANER
Silviya Braykova
DEEP CLEANER
Spaska Kuserova
DEEP CLEANER
Mariyana Dimitrova
DEEP CLEANER
Other Services
Also check our other services
Carpet Cleaning
Professional carpet and rug cleaning in London that lifts deep-seated dirt, stains, and allergens, revitalising your rugs with a fresh, clean, and restored appearance.
Learn more Carpet Cleaning
Upholstery Cleaning
Restore the comfort and appearance of your furniture with our upholstery cleaning service in London, expertly removing dirt, stains, and odours for a fresh, renewed finish.
Learn more Upholstery Cleaning
Sofa Cleaning
Professional sofa cleaning in London that removes deep stains, allergens, and odours, leaving your furniture fresh, hygienic, and looking like new.
Learn more Sofa Cleaning
Mattress Cleaning
Professional mattress cleaning in London that eliminates dust mites, stains, and odours, restoring a fresh, hygienic, and comfortable sleeping surface.
Learn more Mattress Cleaning
Curtain Cleaning
Professional curtain cleaning in London that gently removes dust, allergens, and stains, refreshing your fabrics and restoring a clean, vibrant look to your home.
Learn more Curtain Cleaning
Stain Removal
Professional stain removal services in London expertly eliminate tough stains from carpets, upholstery, and fabrics, restoring your home or business to a fresh, spotless condition.
Learn more Stain RemovalLearn more
Learn more about our end of tenancy cleaning services
MOST POPULAR
How Much Does End of Tenancy Cleaning Cost in 2026 ?
Learn more How Much Does End of Tenancy Cleaning Cost in 2026 ? MOST POPULAR
What is End of Tenancy Cleaning, what Does it Include ?
Learn more What is End of Tenancy Cleaning, what Does it Include ?What is the checklist for the end of lease cleaning ?
Learn more What is the checklist for the end of lease cleaning ?How to Get Your Deposit Back When You Move Out
Learn more How to Get Your Deposit Back When You Move OutImportance of End Of Tenancy Cleaning in London
Learn more Importance of End Of Tenancy Cleaning in LondonWhat Can a Landlord Deduct From a Security Deposit for Cleaning and Repairs ?
Learn more What Can a Landlord Deduct From a Security Deposit for Cleaning and Repairs ?Our Happy Customers
What customers say about us
5.0
Based on 288 Google reviews
Dorothy Lee
18:23 28 Aug 26
End of tenancy cleaning. My flat looks like new again. Job well done
Michael Millea
14:37 12 Aug 26
We have used the services of Premium Clean twice. We have found them to be friendly, thorough and efficient. Both times they did an amazing job. Would highly recommend.
Luke Burton
09:47 12 Aug 26
Excellent job from the Premium Clean team. Excellent and rapid responses from Kiril and then the team managed to get out all of our stains and left the carpets as good as new. Thank you and would recommend
Alice’s Nest London
08:08 25 Jul 26
Absolutely excellent service! The team was friendly, hardworking, and incredibly helpful throughout the whole process. They did an outstanding deep clean and exceeded my expectations. Highly recommended! 🌷
Ben Martin
11:14 13 Jul 26
Great experience with my end of tenancy clean. Premium clean provided clear communication and a great price for their service. Highly recommended!
Dan Peachey
21:13 10 Jul 26
I’ve used premium clean a number of times, twice for carpet cleaning and once for end of tenancy cleaning. Every time they’ve done a great job. I highly recommend them.
Saahil Lakhani
20:26 08 Jul 26
Great service. We had our white boucle sofas and footstool cleaned and they’ve come out much fresher and all the dirt removed. Very friendly and professional service, turned up on time and did a thorough job. I would highly recommend these guys and will be booking them again when the sofas are due their next freshen up.
Mark Lo
15:04 01 Jul 26
The team had a tough time finding our apartment in Blackheath (it can be tricky to locate!) but once they arrived they worked quickly and did a fantastic job. Thanks for the help.
Ms Nixey
16:21 25 Jun 26
Very efficient and friendly cleaning staff and excellent customer service from start to finish. Reasonable pricing too. I highly recommend.
catherine omfalos
15:53 29 May 26
The 2 cleaning ladies arrived on time, did a thorough job and finished it within the time scale previously given my the company. Communication Wythenshawe the office was easy and helpful. Very happy abs well use this company again
Sam Baker
09:35 28 May 26
daliking wadah
13:10 19 May 26
Rohit Nikam
18:54 16 May 26
Clean service
Tania Cuturi
10:09 07 May 26
Been using them for years, punctual and very professional. Competitive prices. Highly recommend.
Erin Kennedy
10:32 17 Apr 26
A great job was done for my end of tenancy clean + carpet cleaning. They came exactly on time and I was kept well informed from the moment i queried to finish. Would highly reccomend!
Christophe Adol
17:41 14 Apr 26
Fantastic service for an end of tenancy cleaning
Jessica
12:59 04 Apr 26
Called in to clean stubborn stains from new puppy and building works. Very professional and very happy with the results.
Subhan Abbasi
21:57 03 Apr 26
I recently used Premium Clean for carpet cleaning and was really impressed with their service. They were professional, on time, and removed tough stains better than I expected
Brian Fallon
09:12 02 Apr 26
Arrived on time and did a great job :))
CC C
15:57 27 Mar 26
Very professional work and cleaning done to a very high standard. Happy staff and reliable. I would recommend this company Creigh
Helen D
15:48 27 Mar 26
Neeta Ittoo
18:13 24 Mar 26
Very professional and efficient. The house was thoroughly cleaned including all the shelves, cupboards and fridge. They worked around other people moving the last furniture. Highly recommended. Everything as I wanted.
Sarah
16:00 14 Mar 26
Excellent service, I used them for an end of tenancy cleaning and everything was great. Thank you
Virginia Guglielmi
12:35 09 Mar 26
I recently had a team come in for a full deep clean of my home, including a professional clean of the carpets and sofas, and I couldn’t be happier with the results. From start to finish they were incredibly professional, kind, and respectful of the space. They arrived right on time and worked efficiently while still paying attention to every little detail.
Georgiana Dacombe
12:24 09 Mar 26
I found Premium Clean to be completely reliable and excellent in all areas … I literally wanted to kiss them for the fantastic job they did on the oven ! Thanks so much !
Alexandra Prowse
16:24 04 Mar 26
Great job of the move out clean. Very responsive team. Reasonably priced. Would recommend.
Rolanda Balla
22:52 27 Feb 26
Kosta Garsia
14:15 18 Feb 26
Used Premium Clean Ltd several times. They did excellent service on every visit. Removing all stains from dirt and traffic areas using professional huge machines and cleaning products. Reasonable and affordable prices in London. Super professional carpet cleaning service. Highly recommended. Thank you
Justin Trefgarne
09:00 18 Feb 26
This is a great service. The cleaners were prompt and very thorough. They left the house spotless. The customer service is also excellent. Would definitely use again.
Dilyana Georgieva
12:55 03 Feb 26
I’m very happy with the service from the cleaning company. The carpet washing was done to a very high standard and the results were excellent. The technician arrived on time, was professional, friendly, and clearly knew what he was doing. He worked efficiently and left everything clean and fresh. Overall, an amazing job – I’m very satisfied with the service and would definitely recommend them to others.
Ana Miguel
09:20 23 Jan 26
nigel hill
16:42 22 Jan 26
Very efficient and professional. Easy to book, arrived on time, professional; polite, very tidy and did a great job cleaning upholstery and rugs.
Daniel Twiselton
13:55 21 Jan 26
Great clean and removed stains others could not thanks Kiril
Yashar Araghi
13:59 20 Jan 26
Great service and spotless cleaning in the kitchen and bathroom. So far have used twice for 2 different places with competitive price. Will definitely ask Premium Clean again
Petya Tomova
09:36 18 Dec 25
We have been working in partnership with Premium Clean Ltd for over 10 years, supporting each other throughout this time. Throughout our long-term cooperation, they have consistently demonstrated a high level of professionalism, reliability, and attention to detail.We choose to work with this company because they are true professionals and extremely knowledgeable about different carpet and rug materials. They clearly understand which fabrics require dry cleaning and which are suitable for steam shampoo cleaning, always selecting the correct method to achieve the best results without causing damage.Premium Clean Ltd maintains excellent standards of service, and their cleaners are always polite, well-trained, and respectful. Communication is easy and efficient, and every job is handled with care and responsibility.We can confidently recommend Premium Clean Ltd to anyone looking for a trustworthy and high-quality cleaning company in London. Thank you for the many years of successful cooperation.
Plamena Metodieva
10:06 16 Dec 25
Amazing carpet cleaning by Premium Clean LTD!!! Will use their service again! Thank you so much Premium Clean
Fernanda Serson
20:47 15 Dec 25
Fantastic job as usual! I’m a costumer since 2017 and they never disappoint! Kiril came today for another excellent job! Thank you!
Todor Georgiev
18:38 11 Dec 25
Top quality carpet cleaning service including ink stains removal. Kiril is the top professional carpet cleaning. Highly recommended Premium Clean ltd. Thank you
martin peshlov
19:34 10 Dec 25
Very professional cleaning company. Kiril did a fantastic job on my carpet. Highly recommended. Thank you
Minty Fresh
10:25 09 Dec 25
Fantastic service my carpets were really dirty through everyday use and the guy has transformed them to almost brand new,he was really professional and easy going
Sri Kanth
21:57 07 Dec 25
Susan Murray
13:49 02 Dec 25
Always do a great job. Even managed to get nail varnish stains out. My carpets live to fight another day.
Shanell Johnson
11:27 02 Dec 25
This was an end of tenancy clean, and I am so impressed with the way the carpet came up. I didn’t think anything would get it to look this good again. More than 5 stars, photos attached, so see for yourself.
Tahmina Akter 49
23:34 29 Nov 25
i highly recommend this place
Farhan Arshad
21:01 29 Nov 25
ASB
17:35 29 Nov 25
Great service and quality carpets. Staff were helpful and the fitters did an excellent, tidy job. Highly recommend!
Mounik aryan
10:20 13 Nov 25
The machinery they are using are deserved to praise after carpet cleaning it get less than 5 hours to dry 100% highly recommend it
omar Adnan
20:58 06 Nov 25
ellen worrell
09:56 06 Nov 25
Very very good cleaning would recommend 100%
nazim ali
14:24 02 Nov 25
The best deep cleaning service I’ve ever got. With the best products, they take time care and passion into everything they do!Highly recommend
Grace A
17:57 31 Oct 25
This was a post decorator clean so there was a lot to do. Absolutely fabulous job, with real attention to detail. I’m very particular about cleanliness, and the cleaners left my flat beautifully, indeed beatifically clean. They were also careful with my things so nothing was damaged and everything was exactly as it should be. Communication with the office was easy and pleasant. Five star service at a very reasonable price.
mohamed husein
18:45 30 Oct 25
KJH
16:58 21 Oct 25
I’ve used Premium Clean several times over the last few years. I keep going back to them because their communication is really prompt and clear, their prices are reasonable and their work is top notch. Their technicians have always been punctual, polite and thorough.
Agnieszka Morina
12:55 20 Oct 25
Available for next day booking; efficient, punctual & the carpet looks very clean. Generally, we are very pleased. Thanks.
Rose Urbanovich
13:30 13 Oct 25
Prompt and clear communication, friendly and responsive team.
SS
10:54 07 Oct 25
Great job! The carpets were cleaned thoroughly and they were quick, efficient and reasonably priced. The booking process was simple and seamless too. I’ve already recommended them to others and wouldn’t hesitate to use them again.
Abbie Lea-O’Mahoney
13:15 06 Oct 25
Excellent, quick and efficient service which was perfect for end of tenancy clean.Thanks again !
Milcho Milchev
08:58 06 Oct 25
Very quickly and professionally done work. Everything happened from order to completed work within one day. I am very satisfied and recommend this company
sam gal
16:00 03 Oct 25
Fantastic job done by the whole team on 02/10/25. We had a one off deep clean, plus carpet and sofa steam cleaning. The whole flat is sparkling. Perfectly punctual arrival and everyone worked very hard throughout the day, and were cheerful and friendly. Such attention to detail; the oven, grill, microwave and cooker hood are all spotless now. Great work on bathroom limescale.Top job as well on the staircase – we have light carpet by the front door and it looks good as new after being cleaned – before and after shots shown. I hope the photos do their work justice – I highly recommend this company. Quick and responsive on email as well.
Ellery Wiemer
09:47 02 Oct 25
Amazing service! I used Premium Clean for an end of tenancy cleaning and they went above and beyond. Everyone here is so nice and knowledgeable. I had to make some last minute add ons and they were very flexible. The carpet cleaner is a must! They transitioned our whole flat to brand new.
Barbara GP
16:01 01 Oct 25
I want to highlight the customer service provided by this company. The staff are friendly, kind, and genuinely care about their clients’ satisfaction. They ensure that every customer is happy with their services and are VERY responsive to any concerns.The cleaner, Timy, arrived a bit earlier than the scheduled time, which shows great punctuality and professionalism. She also took her shoes off. She brought a full range of products and equipment, including a full trolley!Timy did an absolutely outstanding job. She paid attention to every detail.. She cleaned all edges, corners, and even spots that are hard to reach. She went above and beyond by cleaning areas we hadn’t even expected, fully emptied and disinfected all drains, and completely removed ingrained limescale from the toilet edges.I highly recommend contacting their office to discuss your needs and ensure clear communication. I would also like to recommend Timy as she is an incredible cleaner. Very professional, friendly, humble, and honest!
Tableta Casa
11:31 10 Sep 25
Great service from Premium Clean. Before and after photos speak for themselves.
attahir babaji
11:48 09 Sep 25
Kiril did an amazing job! The carpet was stained and beyond dirty. It was sparkling clean and well fragranced after the job. Communication and explanation was great. Would definitely recommend!
Zakir Hussain
10:47 09 Sep 25
Excellent work has been done by this gentlemen, very hard working worth every penny the carpet looks brand new and will be using the service in the future. *****
Ryan Hutchinson
13:14 30 Aug 25
Really thorough clean and our sofa is sparkling! Would definitely use again.
Yoanna Ivanova
07:22 30 Aug 25
Very pleased with my end of tenancy clean, the cleaners were punctual, professional and nice, and the flat was spotless despite some difficult to clean areas. We got our deposit back, I definitely recommend!
Christian Norman
09:01 28 Aug 25
Fantastic service! My carpets and rug look brand new ✨
Fatima Drameh
16:13 27 Aug 25
Really great job on cleaning my carpetGot my carpet looking amazing again .Fantastic Job Thanks Georghi
Emma Millin
05:34 19 Aug 25
Incredible service, easy to book and left the place spot less, clear communication also.
Orla S
16:49 18 Aug 25
Arrived on the dot. Scrubbed and scrubbed for three hours non-stop. Polite, professional and hard-working. Delighted with the deep clean. Fatima and Ilka were great. It’s a leap of faith choosing a cleaning company without a recommendation. I cross-checked Trust Pilot with Google reviews as some companies score well on one but not on the other. Premium Clean scored well on both. I noticed that some of the bigger providers with fancy software had poor recent reviews. It’s probably difficult to control quality with a high-volume business. So I chose Premium Clean based on their reviews, medium size and quick email replies. I also liked that they were very clear about what they do and don’t include in a deep clean, giving photos of what they consider a normal state of cleanliness that they will take on and what’s not. They were also flexible on my room requests. Delighted with my choice – excellent service and great results.
Personal Archive
09:52 14 Aug 25
Absolutely perfect carpet cleaning. Thanks so much!
He Yu
08:26 11 Aug 25
One of the best service providers in London I ever used. Professional staff rather than part-time students. If you are also comparing options, I would say this is better than large websites that outsource call centers for customer support.
Annelise Goodsir
14:27 06 Aug 25
Fantastic service! Five stars! Really easy to book, everyone was super helpful and friendly and professional . I needed an end of tenancy clean and carpet/upholstery clean. Premium clean did a fantastic job, absolutely transformed the space which had been left pretty dirty. Punctual, great communication, lovely people to deal with and they did a really superb job, I will definitely be using them from now on. I highly recommend this company!
Graham Brooks
17:56 28 Jul 25
Incredible cleaning by these ladies! They were machines for 5 hours straight, fixed price, perfection. Thanks so much
Andreas Brosjo
08:48 16 Jul 25
Amazing service! We have a dog that often times jumps up on the sofa with dirty paws, so the endeavour of cleaning it seemed challenging. After the thorough cleaning the sofa looks completely new! Thank you!
Matthew Travers
18:16 24 Jun 25
Amazing end of tenancy clean! 5* service! Would highly recommend.
Lindsay Kirton
15:24 15 Jun 25
Excellent efficient service. I had my bathroom floor replaced . Very happy with the job completed.
Keanu Weng Kan
10:59 14 Jun 25
Incredible! I had a large water stain (1-2 weeks old) immediately booked these guys. Very happy with the results!
Bhakti
05:35 14 Jun 25
I Highly recommend them! I Booked them for end of tenancy cleaning. Temi and Raya arrived on time, were super nice and professional but most importantly they cleaned up the flat spotlessly clean!!! I was so so impressed and so was my landlord. I had my flat inspection next day and received my deposit immediately that same day!Couldn’t be more happy with their service and quality.
Dan Whiteside
13:18 04 Jun 25
Kiril came to clean our living room and hallway cream carpets, they had been destroyed by the kids! Blown away by the results, the carpets look new – and a lovely guy too!
Vivi Friedgut
08:50 03 Jun 25
Absolutely fantastic service – used them twice. The clean is great, professional quick and the result is exactly what I paid for. Highly recommend
Mark Proudfoot
12:06 31 May 25
Did a wonderful job. The flat is in a much better condition than when I arrived. I would be very happy to use them again if required. They came exactly on time. Very decent price too.
Stephanie Legh
10:31 31 May 25
Excellent service and work from the team very happy!
Plamen Tonov
18:22 25 May 25
Excellent quality end of tenancy and carpet cleaning services. Thank you for the great service again. I take my deposit back. The landlord also takes the company cleaning details for future cleanings. Thank you very much again. Highly recommended
Adriano Zabot
11:28 23 May 25
Very satisfied. Booking was easy, they were punctual on the day and everything looks like new!
Tom Rowan
14:37 19 May 25
Carpet cleaning was amazing – carpets looked like new!!
mimo mimo
14:03 19 May 25
Sabina Topuzovic
11:57 13 May 25
Nikolay Metchev
18:17 12 May 25
Great value for money. Good experienced cleaners
Adin Sabic
18:03 11 May 25
Ademir Osmanovic
17:18 11 May 25
Elmar Fazlagic
16:04 11 May 25
Debi loves designing
12:31 09 May 25
Done extremely well, sofa looks new
John Stewart
14:52 06 May 25
Post builders clean after bathroom renovation- Dust was everywhere carpets were dirty. The team did a proper job. I found it value for money in that the level of cleaning and effort was high and I felt I got my house back after they had finished.
Chris
12:31 01 May 25
George is very good. Would highly recommend and would use his services again
Jasmine Sichel
09:36 01 May 25
Wonderful service. My sofa looks sparkling new. Georgi was very efficient and extremely professional! Thank you
Hristina Angelova
10:45 30 Apr 25
Very good work
Niv Kazimirov
09:53 30 Apr 25
Excellent service — the team left the place spotless. Highly professional and punctual!
Philippe Lacoste
17:08 29 Apr 25
Dorothy Lee
18:23 28 Aug 26
End of tenancy cleaning. My flat looks like new again. Job well done
Michael Millea
14:37 12 Aug 26
We have used the services of Premium Clean twice. We have found them to be friendly, thorough and efficient. Both times they did an amazing job. Would highly recommend.
Luke Burton
09:47 12 Aug 26
Excellent job from the Premium Clean team. Excellent and rapid responses from Kiril and then the team managed to get out all of our stains and left the carpets as good as new. Thank you and would recommend
Alice’s Nest London
08:08 25 Jul 26
Absolutely excellent service! The team was friendly, hardworking, and incredibly helpful throughout the whole process. They did an outstanding deep clean and exceeded my expectations. Highly recommended! 🌷
Ben Martin
11:14 13 Jul 26
Great experience with my end of tenancy clean. Premium clean provided clear communication and a great price for their service. Highly recommended!
Dan Peachey
21:13 10 Jul 26
I’ve used premium clean a number of times, twice for carpet cleaning and once for end of tenancy cleaning. Every time they’ve done a great job. I highly recommend them.
Saahil Lakhani
20:26 08 Jul 26
Great service. We had our white boucle sofas and footstool cleaned and they’ve come out much fresher and all the dirt removed. Very friendly and professional service, turned up on time and did a thorough job. I would highly recommend these guys and will be booking them again when the sofas are due their next freshen up.
Mark Lo
15:04 01 Jul 26
The team had a tough time finding our apartment in Blackheath (it can be tricky to locate!) but once they arrived they worked quickly and did a fantastic job. Thanks for the help.
Ms Nixey
16:21 25 Jun 26
Very efficient and friendly cleaning staff and excellent customer service from start to finish. Reasonable pricing too. I highly recommend.
catherine omfalos
15:53 29 May 26
The 2 cleaning ladies arrived on time, did a thorough job and finished it within the time scale previously given my the company. Communication Wythenshawe the office was easy and helpful. Very happy abs well use this company again
Sam Baker
09:35 28 May 26
daliking wadah
13:10 19 May 26
Rohit Nikam
18:54 16 May 26
Clean service
Tania Cuturi
10:09 07 May 26
Been using them for years, punctual and very professional. Competitive prices. Highly recommend.
Erin Kennedy
10:32 17 Apr 26
A great job was done for my end of tenancy clean + carpet cleaning. They came exactly on time and I was kept well informed from the moment i queried to finish. Would highly reccomend!
Christophe Adol
17:41 14 Apr 26
Fantastic service for an end of tenancy cleaning
Jessica
12:59 04 Apr 26
Called in to clean stubborn stains from new puppy and building works. Very professional and very happy with the results.
Subhan Abbasi
21:57 03 Apr 26
I recently used Premium Clean for carpet cleaning and was really impressed with their service. They were professional, on time, and removed tough stains better than I expected
Brian Fallon
09:12 02 Apr 26
Arrived on time and did a great job :))
CC C
15:57 27 Mar 26
Very professional work and cleaning done to a very high standard. Happy staff and reliable. I would recommend this company Creigh
Helen D
15:48 27 Mar 26
Neeta Ittoo
18:13 24 Mar 26
Very professional and efficient. The house was thoroughly cleaned including all the shelves, cupboards and fridge. They worked around other people moving the last furniture. Highly recommended. Everything as I wanted.
Sarah
16:00 14 Mar 26
Excellent service, I used them for an end of tenancy cleaning and everything was great. Thank you
Virginia Guglielmi
12:35 09 Mar 26
I recently had a team come in for a full deep clean of my home, including a professional clean of the carpets and sofas, and I couldn’t be happier with the results. From start to finish they were incredibly professional, kind, and respectful of the space. They arrived right on time and worked efficiently while still paying attention to every little detail.
Georgiana Dacombe
12:24 09 Mar 26
I found Premium Clean to be completely reliable and excellent in all areas … I literally wanted to kiss them for the fantastic job they did on the oven ! Thanks so much !
Alexandra Prowse
16:24 04 Mar 26
Great job of the move out clean. Very responsive team. Reasonably priced. Would recommend.
Rolanda Balla
22:52 27 Feb 26
Kosta Garsia
14:15 18 Feb 26
Used Premium Clean Ltd several times. They did excellent service on every visit. Removing all stains from dirt and traffic areas using professional huge machines and cleaning products. Reasonable and affordable prices in London. Super professional carpet cleaning service. Highly recommended. Thank you
Justin Trefgarne
09:00 18 Feb 26
This is a great service. The cleaners were prompt and very thorough. They left the house spotless. The customer service is also excellent. Would definitely use again.
Dilyana Georgieva
12:55 03 Feb 26
I’m very happy with the service from the cleaning company. The carpet washing was done to a very high standard and the results were excellent. The technician arrived on time, was professional, friendly, and clearly knew what he was doing. He worked efficiently and left everything clean and fresh. Overall, an amazing job – I’m very satisfied with the service and would definitely recommend them to others.
Ana Miguel
09:20 23 Jan 26
nigel hill
16:42 22 Jan 26
Very efficient and professional. Easy to book, arrived on time, professional; polite, very tidy and did a great job cleaning upholstery and rugs.
Daniel Twiselton
13:55 21 Jan 26
Great clean and removed stains others could not thanks Kiril
Yashar Araghi
13:59 20 Jan 26
Great service and spotless cleaning in the kitchen and bathroom. So far have used twice for 2 different places with competitive price. Will definitely ask Premium Clean again
Petya Tomova
09:36 18 Dec 25
We have been working in partnership with Premium Clean Ltd for over 10 years, supporting each other throughout this time. Throughout our long-term cooperation, they have consistently demonstrated a high level of professionalism, reliability, and attention to detail.We choose to work with this company because they are true professionals and extremely knowledgeable about different carpet and rug materials. They clearly understand which fabrics require dry cleaning and which are suitable for steam shampoo cleaning, always selecting the correct method to achieve the best results without causing damage.Premium Clean Ltd maintains excellent standards of service, and their cleaners are always polite, well-trained, and respectful. Communication is easy and efficient, and every job is handled with care and responsibility.We can confidently recommend Premium Clean Ltd to anyone looking for a trustworthy and high-quality cleaning company in London. Thank you for the many years of successful cooperation.
Plamena Metodieva
10:06 16 Dec 25
Amazing carpet cleaning by Premium Clean LTD!!! Will use their service again! Thank you so much Premium Clean
Fernanda Serson
20:47 15 Dec 25
Fantastic job as usual! I’m a costumer since 2017 and they never disappoint! Kiril came today for another excellent job! Thank you!
Todor Georgiev
18:38 11 Dec 25
Top quality carpet cleaning service including ink stains removal. Kiril is the top professional carpet cleaning. Highly recommended Premium Clean ltd. Thank you
martin peshlov
19:34 10 Dec 25
Very professional cleaning company. Kiril did a fantastic job on my carpet. Highly recommended. Thank you
Minty Fresh
10:25 09 Dec 25
Fantastic service my carpets were really dirty through everyday use and the guy has transformed them to almost brand new,he was really professional and easy going
Sri Kanth
21:57 07 Dec 25
Susan Murray
13:49 02 Dec 25
Always do a great job. Even managed to get nail varnish stains out. My carpets live to fight another day.
Shanell Johnson
11:27 02 Dec 25
This was an end of tenancy clean, and I am so impressed with the way the carpet came up. I didn’t think anything would get it to look this good again. More than 5 stars, photos attached, so see for yourself.
Tahmina Akter 49
23:34 29 Nov 25
i highly recommend this place
Farhan Arshad
21:01 29 Nov 25
ASB
17:35 29 Nov 25
Great service and quality carpets. Staff were helpful and the fitters did an excellent, tidy job. Highly recommend!
Mounik aryan
10:20 13 Nov 25
The machinery they are using are deserved to praise after carpet cleaning it get less than 5 hours to dry 100% highly recommend it
omar Adnan
20:58 06 Nov 25
ellen worrell
09:56 06 Nov 25
Very very good cleaning would recommend 100%
nazim ali
14:24 02 Nov 25
The best deep cleaning service I’ve ever got. With the best products, they take time care and passion into everything they do!Highly recommend
Grace A
17:57 31 Oct 25
This was a post decorator clean so there was a lot to do. Absolutely fabulous job, with real attention to detail. I’m very particular about cleanliness, and the cleaners left my flat beautifully, indeed beatifically clean. They were also careful with my things so nothing was damaged and everything was exactly as it should be. Communication with the office was easy and pleasant. Five star service at a very reasonable price.
mohamed husein
18:45 30 Oct 25
KJH
16:58 21 Oct 25
I’ve used Premium Clean several times over the last few years. I keep going back to them because their communication is really prompt and clear, their prices are reasonable and their work is top notch. Their technicians have always been punctual, polite and thorough.
Agnieszka Morina
12:55 20 Oct 25
Available for next day booking; efficient, punctual & the carpet looks very clean. Generally, we are very pleased. Thanks.
Rose Urbanovich
13:30 13 Oct 25
Prompt and clear communication, friendly and responsive team.
SS
10:54 07 Oct 25
Great job! The carpets were cleaned thoroughly and they were quick, efficient and reasonably priced. The booking process was simple and seamless too. I’ve already recommended them to others and wouldn’t hesitate to use them again.
Abbie Lea-O’Mahoney
13:15 06 Oct 25
Excellent, quick and efficient service which was perfect for end of tenancy clean.Thanks again !
Milcho Milchev
08:58 06 Oct 25
Very quickly and professionally done work. Everything happened from order to completed work within one day. I am very satisfied and recommend this company
sam gal
16:00 03 Oct 25
Fantastic job done by the whole team on 02/10/25. We had a one off deep clean, plus carpet and sofa steam cleaning. The whole flat is sparkling. Perfectly punctual arrival and everyone worked very hard throughout the day, and were cheerful and friendly. Such attention to detail; the oven, grill, microwave and cooker hood are all spotless now. Great work on bathroom limescale.Top job as well on the staircase – we have light carpet by the front door and it looks good as new after being cleaned – before and after shots shown. I hope the photos do their work justice – I highly recommend this company. Quick and responsive on email as well.
Ellery Wiemer
09:47 02 Oct 25
Amazing service! I used Premium Clean for an end of tenancy cleaning and they went above and beyond. Everyone here is so nice and knowledgeable. I had to make some last minute add ons and they were very flexible. The carpet cleaner is a must! They transitioned our whole flat to brand new.
Barbara GP
16:01 01 Oct 25
I want to highlight the customer service provided by this company. The staff are friendly, kind, and genuinely care about their clients’ satisfaction. They ensure that every customer is happy with their services and are VERY responsive to any concerns.The cleaner, Timy, arrived a bit earlier than the scheduled time, which shows great punctuality and professionalism. She also took her shoes off. She brought a full range of products and equipment, including a full trolley!Timy did an absolutely outstanding job. She paid attention to every detail.. She cleaned all edges, corners, and even spots that are hard to reach. She went above and beyond by cleaning areas we hadn’t even expected, fully emptied and disinfected all drains, and completely removed ingrained limescale from the toilet edges.I highly recommend contacting their office to discuss your needs and ensure clear communication. I would also like to recommend Timy as she is an incredible cleaner. Very professional, friendly, humble, and honest!
Tableta Casa
11:31 10 Sep 25
Great service from Premium Clean. Before and after photos speak for themselves.
attahir babaji
11:48 09 Sep 25
Kiril did an amazing job! The carpet was stained and beyond dirty. It was sparkling clean and well fragranced after the job. Communication and explanation was great. Would definitely recommend!
Zakir Hussain
10:47 09 Sep 25
Excellent work has been done by this gentlemen, very hard working worth every penny the carpet looks brand new and will be using the service in the future. *****
Ryan Hutchinson
13:14 30 Aug 25
Really thorough clean and our sofa is sparkling! Would definitely use again.
Yoanna Ivanova
07:22 30 Aug 25
Very pleased with my end of tenancy clean, the cleaners were punctual, professional and nice, and the flat was spotless despite some difficult to clean areas. We got our deposit back, I definitely recommend!
Christian Norman
09:01 28 Aug 25
Fantastic service! My carpets and rug look brand new ✨
Fatima Drameh
16:13 27 Aug 25
Really great job on cleaning my carpetGot my carpet looking amazing again .Fantastic Job Thanks Georghi
Emma Millin
05:34 19 Aug 25
Incredible service, easy to book and left the place spot less, clear communication also.
Orla S
16:49 18 Aug 25
Arrived on the dot. Scrubbed and scrubbed for three hours non-stop. Polite, professional and hard-working. Delighted with the deep clean. Fatima and Ilka were great. It’s a leap of faith choosing a cleaning company without a recommendation. I cross-checked Trust Pilot with Google reviews as some companies score well on one but not on the other. Premium Clean scored well on both. I noticed that some of the bigger providers with fancy software had poor recent reviews. It’s probably difficult to control quality with a high-volume business. So I chose Premium Clean based on their reviews, medium size and quick email replies. I also liked that they were very clear about what they do and don’t include in a deep clean, giving photos of what they consider a normal state of cleanliness that they will take on and what’s not. They were also flexible on my room requests. Delighted with my choice – excellent service and great results.
Personal Archive
09:52 14 Aug 25
Absolutely perfect carpet cleaning. Thanks so much!
He Yu
08:26 11 Aug 25
One of the best service providers in London I ever used. Professional staff rather than part-time students. If you are also comparing options, I would say this is better than large websites that outsource call centers for customer support.
Annelise Goodsir
14:27 06 Aug 25
Fantastic service! Five stars! Really easy to book, everyone was super helpful and friendly and professional . I needed an end of tenancy clean and carpet/upholstery clean. Premium clean did a fantastic job, absolutely transformed the space which had been left pretty dirty. Punctual, great communication, lovely people to deal with and they did a really superb job, I will definitely be using them from now on. I highly recommend this company!
Graham Brooks
17:56 28 Jul 25
Incredible cleaning by these ladies! They were machines for 5 hours straight, fixed price, perfection. Thanks so much
Andreas Brosjo
08:48 16 Jul 25
Amazing service! We have a dog that often times jumps up on the sofa with dirty paws, so the endeavour of cleaning it seemed challenging. After the thorough cleaning the sofa looks completely new! Thank you!
Matthew Travers
18:16 24 Jun 25
Amazing end of tenancy clean! 5* service! Would highly recommend.
Lindsay Kirton
15:24 15 Jun 25
Excellent efficient service. I had my bathroom floor replaced . Very happy with the job completed.
Keanu Weng Kan
10:59 14 Jun 25
Incredible! I had a large water stain (1-2 weeks old) immediately booked these guys. Very happy with the results!
Bhakti
05:35 14 Jun 25
I Highly recommend them! I Booked them for end of tenancy cleaning. Temi and Raya arrived on time, were super nice and professional but most importantly they cleaned up the flat spotlessly clean!!! I was so so impressed and so was my landlord. I had my flat inspection next day and received my deposit immediately that same day!Couldn’t be more happy with their service and quality.
Dan Whiteside
13:18 04 Jun 25
Kiril came to clean our living room and hallway cream carpets, they had been destroyed by the kids! Blown away by the results, the carpets look new – and a lovely guy too!
Vivi Friedgut
08:50 03 Jun 25
Absolutely fantastic service – used them twice. The clean is great, professional quick and the result is exactly what I paid for. Highly recommend
Mark Proudfoot
12:06 31 May 25
Did a wonderful job. The flat is in a much better condition than when I arrived. I would be very happy to use them again if required. They came exactly on time. Very decent price too.
Stephanie Legh
10:31 31 May 25
Excellent service and work from the team very happy!
Plamen Tonov
18:22 25 May 25
Excellent quality end of tenancy and carpet cleaning services. Thank you for the great service again. I take my deposit back. The landlord also takes the company cleaning details for future cleanings. Thank you very much again. Highly recommended
Adriano Zabot
11:28 23 May 25
Very satisfied. Booking was easy, they were punctual on the day and everything looks like new!
Tom Rowan
14:37 19 May 25
Carpet cleaning was amazing – carpets looked like new!!
mimo mimo
14:03 19 May 25
Sabina Topuzovic
11:57 13 May 25
Nikolay Metchev
18:17 12 May 25
Great value for money. Good experienced cleaners
Adin Sabic
18:03 11 May 25
Ademir Osmanovic
17:18 11 May 25
Elmar Fazlagic
16:04 11 May 25
Debi loves designing
12:31 09 May 25
Done extremely well, sofa looks new
John Stewart
14:52 06 May 25
Post builders clean after bathroom renovation- Dust was everywhere carpets were dirty. The team did a proper job. I found it value for money in that the level of cleaning and effort was high and I felt I got my house back after they had finished.
Chris
12:31 01 May 25
George is very good. Would highly recommend and would use his services again
Jasmine Sichel
09:36 01 May 25
Wonderful service. My sofa looks sparkling new. Georgi was very efficient and extremely professional! Thank you
Hristina Angelova
10:45 30 Apr 25
Very good work
Niv Kazimirov
09:53 30 Apr 25
Excellent service — the team left the place spotless. Highly professional and punctual!
Philippe Lacoste
17:08 29 Apr 25
North West London
Top cleaning service by Premium Clean. On time, very good customer service. Polite cleaning. Excellent job. Highly recommended. Thank you very much.
Jonathan Smith
St Joh’s Wood, NW8
I used Premium Clean for their end-of-tenancy cleaning services, and cleaning two sofas that came with our furnished flat. From booking to paying it was smooth, effortless and the quality of their service was fantastic. Would definitely recommend!
Mica Phelan
North West London
Excellent end-of-tenancy cleaning service by premium clean. On time, a very professional team left my flat spotless. Highly recommend it. Top service. Thank you
Cem. Natovi
Camden, NW1
I really recommend this company, I managed to get a quote very rapidly, the team was absolutely swift and brilliant, they really did a great job and for a reasonable price. Thank you !
Sarah Ben Chabane
Euston, NW1
Very professional end-of-tenancy cleaning service received by this company Premium Clean. The team was on time, Nick the carpet cleaning used a very big machine and did a great job. I am super super happy. Highly recommended. Thank you very much guys. I am sure I will see you again.
Andy Sinded
Hampstead, NW3
Hi Brook, Thank you for your positive feedback. We are glad you are happy with our service and we hope to see you again. Our Team wishes you all the best.
Brook Woldesadik
Kentish Town, NW5
North London
Premium Clean Did a fantastic end-of-tenancy and carpet cleaning service. Dan in the office was very professional explaining to me all the process. The cleaners came on time, 2 polite girls and a carpet technician. My property looks even better now than when I moved in. I received Premium Service. Thank you very much for the great work. I will definitely recommend you to my friend. Top Service. Thank you, thank you , thank you.
Natalie Forrest
Holloway, N7
Efficient and effective deep clean without any issues. Contacted us when it was complete so we were able to laze about in the local area while cleaning was done.
Matthew
Highbury, N5
Excellent cleaning and very professional yet friendly service from all Team. Thank you so much for allowing us to get into a new home that looks so fresh.
Samer Hachem
Highgate, N6
Central London
Premium Clean did excellent service. The flat I moved out is spotless. Highly recommend this company. Thank you for the great work.
Diana Saville
Central London
Premium Clean were highly professional, with a clear articulation of their costs and services, arrival on time on the day of the clean and invoicing afterwards. They provided me with an excellent service and I recommend them highly
Jonny Gould
Marylebone, NW1
West London
My property was very very dusty. A team of cleaners came on time and did a fantastic job for a short time. Perfect service. Thank you , I will definitely recommend it to you guys.
Samantha Fry
Westminster, W1
I used Premium Clean for my end-of-tenancy clean and they did a fantastic job. Very responsive, competitively priced, timely service and my flat is sparkling clean from top to bottom. Highly recommend. I will certainly be using them again for all my future cleaning needs.
Sneh
Hammersmith, W6
Fantastic end-of-tenancy cleaning service by Premium Clean. The cleaners were on time, very professional and left my flat spotless. I would highly recommend. Thank you.
Mitali
Notting Hill, W11
In a short time I have used Premium Clean twice for end-of-tenancy service. The first time was for the place I was moving into. I was happy with the service that I booked them a second time for the place I recently moved out from. The service was excellent from the start. Received a timely quote via email, able to book a time slot easily, on time arrivals and results of both places were superb. Thank you!
Antonio Silva
Kensington, W8
2 girls came on time and did a super clean job. My flat it’s perfect now, I am 100% sure I will get my deposit back. Thank you very much, Highly recommended.
Ingrid Bonou
West London
South West London
Good customer service. Professional Cleaners. On Time. Super result. Highly recommended. Thank you.
Dave Horner
Victoria, SW1
I used Premium Clean’s end-of-tenancy service for a 4-bedroom house and couldn’t be more pleased with the results. From the initial enquiry to the site visit to the final outcome, Premium Clean highly communicative, extremely reliable and did a fantastic job. Would recommend and definitely use again myself. Thank you Dan and the team!
Olivia C
Balham, SW12
2 girls came for a one off deep cleaning, and cleaned my 2 bed flat for 4 hours. I am super happy how for that short of time all it looks amazing. Thank you very much.
Aurelia Viennet
South West London
Aide de Camp property Services have been using Premium Clean for over 5 years now for all our rental properties check in and out professional cleans. They always do a good job, are punctual, charge reasonable rates and are always a pleasure to deal with and listen to our needs. I can only say well done and thanks!
Stephan Deere-Biham
Chelsea, SW3
Top top top service. Amazing difference in my property. All spotless. The girls did super end-of-tenancy cleaning. Highly recommend Premium Clean. Thank you for the great work. I am sure I will see you again.
Valentin TR
Battersea, SW8
Great! I’ll use them again. I’d recommend them 100 percent. The guy who came to our flat was extremely nice, explained everything to me and did his best given our specific situation. The whole clean of a sofa, carpet and stairs was just an hour long. Everything is cleaner and smells good. I’m a happy customer. Thank you!
Sandra Slastan
Fulham, SW6
East London
Cannot recommend them enough. They are so thorough, just brilliant. I booked these guys for an end-of-tenancy clean, the place was sparkling. Really nice people each time I have used them. Thank you
Amandeep Stevens
East London
FAQS
Frequently asked questions
Everything you need to know about our end of tenancy cleaning service in London.
⏺︎What is End of tenancy Cleaning?
When you move out of your property and the new tenants have to move in, then require Deep Cleaning of the property.
⏺︎Do I Need to Provide any Cleaning Materials for End of Tenancy Cleaning?
No, we provide all the cleaning Materials and Equipment to deep clean trough out your property.
⏺︎Is the Oven Cleaning included in End of Tenancy Cleaning Program?
Yes, the Oven cleaning is included on our check list for end-of-tenancy cleaning.
⏺︎Is the Carpet Cleaning included on End of Tenancy Cleaning?
We do carpet cleaning, and the price for it is on additional charge, please ask us for a quote.
⏺︎What Happens if Anything is Damaged during the End of Tenancy Cleaning?
We will pay for the item, or team of builders will repair the damaged on our cost.
⏺︎Is your End of Tenancy Cleaning Service 100% Guaranteed?
We 100% and fully Guarantee our services. 14 Days is the time for any issues to contact us. We will come back free of charge for no extra cost to go over the areas you are not happy with.
⏺︎Do you guarantee full deposit-back?
Yes — we focus on delivering a thorough end of tenancy clean that meets landlord and letting agent standards, helping you maximise your chances of getting your full deposit back.
⏺︎Is steam carpet cleaning included in the price?
Steam carpet cleaning can be included depending on the package you choose, and it is also available as an add-on if required.
⏺︎Can I book you for same-day urgent cleaning service?
Yes — we offer same-day and emergency cleaning services, subject to availability.
⏺︎Do you remove mould and limescale?
Yes — we treat and remove mould and limescale as part of our deep cleaning process wherever possible.
⏺︎Can you remove stubborn stains?
Yes — we use professional-grade products and techniques to tackle stubborn stains effectively.
⏺︎Do estate agents approve of your cleaning service?
Yes — our cleaning is carried out to meet high letting agent and inventory check-out standards.
⏺︎What time slots can you offer?
We offer flexible time slots, including morning, afternoon and weekend appointments where available.
⏺︎Do I need to pay a deposit to book your end of tenancy cleaning?
A small deposit may be required to secure your booking, depending on your service and schedule.
⏺︎Do you dust and wash painted walls/ceilings as part of the end of tenancy service?
Yes — light dusting and spot cleaning of walls and ceilings are included where appropriate and safe to do so.
⏺︎Do I Have to Pay for Parking or any other Hidden Charges for End of Tenancy Cleaning?
If you book End of Tenancy Cleaning only, No.
⏺︎Can you pick up Keys from Neighbours, or Estate Agencies?
Yes, we can do, and also we can bring back when the job it's done.
⏺︎Do you Charge additional if the Condition of the property is dirtier than normal?
Yes, of course, We charge for the extra time we stay, for our hourly rate.
⏺︎Do you use Professional Materials and Equipment?
Yes, the products we are using are more for industrial cleaning, to be easy and quick for us to clean, but we can also use Eco-Friendly products if you require.
⏺︎How Long Does End of Tenancy Cleaning take?
Depend of size and condition, but for example 2 bed, 1 bath flat takes around 4-5 hours.
⏺︎Do I Have to Be in The Property During The End of Tenancy Cleaning?
No, you can stay if you want, but normally we recommend to come back on completion to inspect and make the payment.
⏺︎Can I make the payment in the end when I check the property and make sure it's all clean?
Yes, of course, even though you can still use our full guarantee in the next 48 hours after the cleanings are done.
⏺︎Is external window cleaning included in the EOT service?
External window cleaning is usually not included but can be added upon request.
⏺︎Is upholstery cleaning included?
Upholstery cleaning is not standard but can be added as an extra service.
⏺︎Is steam carpet cleaning compulsory in a check out report?
It depends on your tenancy agreement — if required, we can provide full steam carpet cleaning as part of your service.
⏺︎Do you offer blind cleaning and is it included?
Yes — we clean blinds as part of the service where accessible and included in your package or as an add-on if needed.
⏺︎How many cleaners will you send on the day?
The number of cleaners depends on the size of the property, but we usually send a trained team to ensure efficient and thorough cleaning.
⏺︎Do I need to stay in the property while you clean?
No — you don’t need to stay. We can carry out the cleaning while you’re away and notify you when it’s complete.
⏺︎Do you charge by the hour, or per job?
We usually charge per job, based on the size and condition of the property, so you get a fixed, transparent price.
⏺︎Do I have to defrost my fridge-freezer before cleaning?
Yes — we recommend defrosting your fridge-freezer in advance so we can clean it thoroughly.
Get Your Deposit Back
Book your end of tenancy cleaning in no time
Tell us a few details and our London team will confirm your slot within the hour — six days a week, even on bank holidays.
- 100% deposit-back guarantee
- Fully insured & DBS-checked cleaners
- Free re-clean if you're not happy
- 5.0 from 1,400+ reviews