London is a very big city with many people on it. The cleaning service is one of the busiest services in London especially in the centre. There are also many cleaning companies that operate in that big city. It’s difficult to choose which one is best, but it’s very important to check the reviews and is that company HMRC registered. Of course we are one of them, with many reviews on Google, CheckaTrade, TrustaTrader, Yell, WoolSafe, NCCA …
The center of London is the expensive area with all taxes like Congestion Charge and ULEZ charge, also the Parking there is quite expensive then the rest of the London areas. The price for Congestion Charge is £11.50 Monday to Friday between 06:00-18:00, and the ULEZ is £12.50 24/7. Because of that area those charges have to be covered by the customers. There is also a Diesel surcharge of some of the areas.
Why Premium Clean – Professional Cleaning Company in London?
As a professional cleaning company we can still operate also in the central area, we can do End of tenancy Cleaning London, Carpet Cleaning and much more.
It Would be fantastic if you could organise where to park our vehicle, like any under car park, if you could pay for the council parking permit for the cleaning day in advance.
If you book End of Tenancy Cleaning in Central London only without Carpet Cleaning service we will not charge you for congestion, ULEZ and Parking, because the girls can come with the Tube using big trolley with all the cleaning materials and equipment, but if you need Carpet or Steam Cleaning as well you have to cover those taxes. We work on fixed prices, so please when you call us, or email us, please tell us the correct size of the property, like how many bedrooms, bathrooms, levels, is there more than one kitchen appliances, to make sure that will give you the correct price. Also if you book additional carpet or upholstery steam cleaning within the end of tenancy, will let you know how much the price will be for the steam cleaning and the additional cost for the central tasex.
Regarding our guarantee, that you can use it 100% in 24 hours after the cleaning service is done, so if any please let us know as soon as possible. Most of the times the customers check the property after the cleaning service, but if you use estate agency or private landwork, they can’t be happy sometimes, so please don’t worry, just contact us and will return one the cleaners to do re-clean free of charge for you to make sure everyone will be happy on the end.
About the payment , we offer a few options: cash on completion, over the phone payment, bank transfer or PayPal. If you want to pay cash on completion we do not require deposit, but if any of the other options then we require 50% deposit on your booking before the cleaning day, and the rest will be taken automatically if your option is to pay over the phone. If you would like to pay by bank transfer or PayPal we require the payment to be paid in full before the cleaning day.
Regarding the cleaning we clean everything from top to bottom from the inside only. All of our technicians and cleaners passed training courses , and they have worked with us for a long time, that means they have very good experience and definitely know what they are doing.
All you have to do on the cleaning day is to let us in and will contact you 1 house before we finish with the cleaning service you booked. If you require to collect the keys from an estate agency or concierge we can do that and you don’t need to be there. As soon as we finish with the cleaning service will lock all doors and windows, and will switch all the lams. You can use our guarantee up to 24 hours after that.
Please try not to book your cleaning service the day before, sometimes we have availability and we can do it, but most of the time not. There are many ways you can find us, so please if you have any questions about any of our services we do , please contact us on 02030040643 or send your enquiry to our email email@example.com.
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100% Satisfied Customers
We had Premium Clean in to give our living room couch a refresh and also to clean the basement broadloom, which had suffered under the onslaught of an old, rather barfy cat. Great results on both. Highly recommended!
Nick explained to me the best ways to spot clean, and also told me about cleaning services offered by the company for area rugs.
Great job by an excellent technician!!
Would definitely recommend Premium clean, specifically Nick, to family and friends.
Sofa looks fresh and will use them again.
Nick came on time and did a fantastic job, all the stains came out completely.
They using very big and professional machines, everything looks on a higher standard.
He is a very polite and nice person, very smiled and explained to me all the process.
I will definitely use this company in the future and highly recommend it to my friends and family.
Thank you for the great service.
I spent over an hour trying get an explanation and someone to come and clean the house. They did not return my calls and then I asked the Superviser to call. They didn’t call either. THEN THEY CHARGED MY MASTERCARD for the Clean they never did. Took me over a week to get a refund! Extremely unprofessional.
unfortunately the level of service was extremely poor and the property was left with dust and stains all over the rooms.
In addition to that, the cleaners didn’t follow the basic cov19 roles and they didn’t wear any masks even when they were not cleaning and in the same room as me (I’m 8 months pregnant). When we asked for them to wear the masks they pretend not to listen or we were told to leave the property empty
Windows are full of stains and dust so the area close to the window handle is dirty (it doesn’t seem it was even touched)
the electrical switches is full of dust
the floor still have the stains that were there before the cleaning team came
the freezer was not even open
and those are just a few pictures…
middle of the cleaning, I checked the rooms they were done and I immediately saw there were still dirty.
I tried to speak with the cleaners but nothing so I called the office to raise my concern and I was told I should not be in my house or I should stay in a room to wait for them to finish. They ensured me that the rooms would have been cleaned and I would have time to run through the rooms with the cleaners to speak about the service.
With my surprise when the cleaners finished, they left the house without saying anything, however one of them had to come back to the house as she left her scarf.
I took the opportunity to speak with the cleaner telling her I was not happy with the service, but she didn’t care and said it was clean for her
I called the office again and the customer service person was very rude because of my complains and because I said I don’t have any other options that put a negative review
After several complains, I was offer a refund of £15 (over £265 I paid)
Thank you very much.
Thanks will call you again
I called Premium Clean in London and asked for their dry carpet cleaning.
At first I was not sure if I wanted their service, but after they performed their job, I was stunned.
It took around 2 hours to clean out the carpets in the flat. It was such a pleasure to come home after them has visited. It feels like I have a completely new rugs.
I Recommend it to everyone!!!!