Professional Cleaning

What Happens If a Landlord Is Not Happy With the Cleanliness?

When you leave a property sometimes the landlord might not be completely satisfied with the cleanliness of the property.

Check also: Who is responsible for end of tenancy cleaning ?

Do Landlords Have to Provide Proof of Cleaning Costs?

Landlords are not actually required to provide or discuss additional cleaning costs with the tenant.

What Evidence Does a Landlord Need?

They do however need to provide proof that the property was in need of further professional cleaning.

What Condition Must the Property Be Left In?

The condition that the property needs to be in at the end of a tenancy agreement must at least match the condition of the property in which it was at the beginning.

How Are Check-In and Check-Out Reports Used?

The landlord should have a copy of the move in report and any photos that may have been taken at the beginning of the tenancy.

Why Check-Out Reports Matter

This person will check the entire property and they will make a new report for move out inventory.

Can Cleaning Costs Be Deducted From the Deposit?

Any further cleaning costs will be deducted from your deposit amount.

Read also: How To Secure Your Deposit Return With End Of Tenancy Cleaning

What Happens If There Is a Deposit Dispute?

The landlord should have a copy of the move in report and any photos that may have been taken at the beginning of the tenancy.

What Does a Deposit Adjudicator Do?

A deposit adjudicator will come into play here to help review any disputes between landlord and tenant.

Can a Landlord Charge for Cleaning Without an Invoice?

They may willingly share the landlord cleaning invoice proof or receipts for any additional cleaning.

What Is the Difference Between an Invoice and an Estimate?

Let’s talk about the differences between invoices and estimates, there is a big difference between the two.

What Is a Cleaning Invoice?

When a landlord gives you an invoice this isn’t so you can discuss and agree on a cost for any additional cleaning.

What Is a Cleaning Estimate?

Estimates are completely opposite, if a landlord comes to you with an estimate for further cleaning.

Check also: Can Landlords Charge Tenants for Carpet Cleaning & Damages ?

Why Estimates Can Sometimes Cause Problems

Deposits however aren’t always very accurate and are only an estimate for further cleaning or repairs.

Why Invoices Are Usually More Accurate

Invoices are much more accurate as the work has already been completed so there is no guessing how much it might cost.

How Does a Deposit Adjudicator Decide?

If a deposit adjudicator is required for a cleaning or deposit deduction dispute their job is solely to make their own report.

What Proof Does the Adjudicator Need?

They need to ensure that the amount of deposit deduction is of a fair amount and that there is enough proof to back this amount up.

What Counts as Fair Wear and Tear?

It’s important to know that they have to allow for fair wear and tear.

Fair Wear and Tear for Carpets and Flooring

Flooring fair wear and tear will need to allow for flattening of carpet cleaning fibres especially in high traffic areas.

Fair Wear and Tear in Bathrooms and Kitchens

As for the bathroom scratches or discolouration to toilets or sinks within reason from daily use should be accepted.

Final Thoughts on Cleaning Costs and Deposit Deductions

These standards are important for both landlord and tenant to understand fully, this helps to avoid disputes and ensure that a smooth transition between old and new tenants is achieved.

Read also: What Can a Landlord Deduct From a Security Deposit for Cleaning and Repairs ?

Furnished vs Unfurnished Tenancy Agreements Explained

In order to explain and understand the differences pros and cons  between furnished and un-furnished tenancy agreements we need to take a look at what they are singularly. We can help you understand which might work better for you as the tenant or even if you’re a landlord we can discuss which is most beneficial to you renting your property out. 

Check also: How End of Tenancy Cleaning can be done Professionally in London?

Furnished vs Unfurnished Cleaning

So let’s take a look at furnished tenancy, what does a furnished tenancy include? The term furnished means that the property will include all the necessary furniture items that a tenant would need to move straight in and live in the property. This could include Beds, Wardrobes, Sofas, Dining table and chairs and white goods such as Fridge, Washing machine and Cooker. What is included will all be detailed in your tenancy agreement. Be sure to read the tenancy agreement thoroughly so you have a good understanding of how the landlord wishes the furniture to be maintained. The last thing you want is for there to be a dispute when you decide to leave the property if the furnishings have not been maintained to the landlord’s specification.

An unfurnished property however is exactly as described, there will be no furniture in the property so the tenant would need to furnish it themselves before moving in. The property will still include things such as fridge/freezer, cooker and washing machine but everything else wouldn’t be included in the tenancy agreement. There are still items that a landlord has to provide in the property, these things consist of:

• Flooring, Carpets or Hard Wood flooring would still need to be provided in the main areas such as Bedrooms, Living Rooms and Hallways.
• Light fittings, these will also need to have had a EICR (Electrical Installation Condition Report) this would have to have been completed within the last 5 years, this helps to ensure that all the wiring, sockets, light fittings and so on are safe and pose no risk of Electrical shock or Fire.

• Windows and Doors should be fully functional and have the required safety catches and locks to ensure the property is secure for the tenants. All internal doors also need to comply with fire door safety regulations. 
• Bathrooms should be fitted with a toilet, sink and bath/shower with adequate plumbing that is fully functional. 
• Kitchen should be equipped with sink and plumbing fully functional, kitchen counter tops and cupboards, most also include white goods as a minimum however some landlords offer these as optional extras as some tenants have their own. 
• Alarms, This is most important and every property must include smoke alarms and carbon dioxide alarms. Smoke alarms MUST be fitted on every level of the property and they MUST be tested at least once a year. The carbon monoxide alarms need to be placed every where there is a fixed combustion appliance (Gas Oven, Open Fire/Log Burner, Central heating gas Boiler, ect) They also MUST be tested once a year and a record kept of when they were tested. 

While it may sound like a great deal having a furnished property tenancy, moving in is generally quicker and less stressful as there isn’t as many large appliances to move in there are cons to it as well, this furniture belongs to the landlord so any accidental damages of staining will need to be covered by the tenant to be fixed. A pro of unfurnished property tenancy is also that it gives the tenant the freedom to make the space their own, being able to choose the colour of the furniture and style can help make the property feel like home instead of a borrowed space. Another thing to consider is the cost of the end-of-tenancy clean should you choose to leave the property. Unfurnished move out cleaning is very straight forward, the cleaning team comes in and clean the base foundation of the property. An empty shell with no furniture to move and no upholstery cleaning to consider. This will obviously be a much cheaper move out clean to think about and even possible to complete this cleaning yourself if you wish to. Whereas Furnished rental end-of-tenancy cleaning would cost considerably more as there is simply more to clean, furniture to move around and upholstery cleaning is usually charged at a separate price to the actual cleaning. Furnished rental cleaning standards tend to be a lot higher than unfurnished. Furnished inventory cleaning will also come with its own rules, you would need to check the inventory check in the tenancy agreement to confirm what these rules consist of. 

Read also: Why is end-of-tenancy cleaning so important?

Furniture & Upholstery Standards

There are certain standards that as a landlord you have to cover when renting out a furnished property. As the landlord it is your responsibility to ensure that all furnishings are covered by the Furniture and furnishings fire safety regulations 1988. These guidelines are extremely strict and if not followed potential prosecution and fines can be applied to the landlord. These rules need to be applied to any furniture that the landlord provides and mattresses in particular have to carry a label to show that they conform to BS7177. Any items that a tenant brings in themselves is the tenants responsibility and some landlords will ask that the tenants ensure the items are also covered by the fire safety regulations.

To ensure that everything is covered the landlord should complete a detailed inventory report at the start of the tenancy, thai should document the condition of each item of furniture before the tenant moves in. While tenants are responsible for maintaining furniture provided, the landlord needs to ensure the=at they are repairing and replacing items of furniture if they are to break or become unusable from normal wear and tear. A detailed inventory report will give the landlord and tenant peace of mind knowing that they can keep track of condition and know what damages are to be charged for and so on. There was an amendment to the ruling in 2025, stating that a swing label on new furniture may be removed; however the permanently fixed label must stay attached to the furniture until it no longer serves purpose and is disposed of in the correct manner. 

Check also: End of Tenancy Cleaning Timelines for Same-Day Moves

Appliances & Storage Cleaning

So when it comes to appliances that have been provided by the landlord there are certain responsibilities when it comes to appliances and storage cleaning. Landlords can charge for any cleaning at the end of a tenancy only where the property was handed to the tenant in a clean condition at the time of signing and moving into the property. Any charges have to be reasonable and be backed up using evidence that it is of a poorer quality at the time of moving out. This is why a check in report is vital as this gives a clear indication on how the property was handed over and it can be compared to the check out report to ensure that it is of the same clean condition. 

Landlords are responsible for all white goods that were in the property before the tenant moved in, this included repairs for Oven, Fridges, Freezers, Washing machines providing it is damages from everyday wear and tear and has not been caused by the tenant. Tenants should however maintain appliances and inform landlords as soon as any issues are to arise with the appliance. Tenants are not responsible for damages caused by fair wear and tear unless damages are caused from misuse or neglect. General wear and tear usually consists of paint fading, minor scuffs, or fading of control dials and so on. Knowing what is classed as minor wear and tear can help tenants and landlords avoid any disputes when it comes to move out day and helps landlords avoid any surprise repairs. 

Read also: End of Tenancy Cleaning Laws in England, Scotland & Wales Compared

Inventory Differences

Inventories, what are they for?Why are they so important? Inventory lists are the key to knowing when further charge is required for an end-of-tenancy cleaning. Some tenancies last for many years and remembering how the property looked at the start of the tenancy might be a distant memory. This is why it is so important to complete an inventory of the entire property before leasing it out, detailing every imperfection, the condition of all the appliances and furniture if leasing a furnished property. It also allows peace of mind for the tenant to have this inventory when they have cleaning completed before moving out, they can then use the inventory list to ensure the cleaners have covered everything and everything is left in the same clean condition as when they accepted the property. This will ensure that any disputes that may arise can be backed up and investigated completely to minimise the risk of unfair charges from the landlord and it also makes sure that a landlord isn’t left with damages and cleaning that should have been covered by the tenant. It really is a blanket for both parties to give the smoothest check out possible for both landlord and tenant. When the landlord’s agent completes their final check if there has been a dispute the inventory checklist allows them to compare for any difference in the check in and check out inventories, allowing for fair wear and tear and fair charges if necessary. 

Read also: End of Tenancy Cleaning After Long-Term Tenancies (5+ Years)

Cost & Time Impact

As to be expected the cost and time to complete an end of lease cleaning for furnished and unfurnished properties are going to differ quite significantly,  because the amount of things needing to be cleaned in a furnished property is significantly higher. When you’re cleaning a furnished property you have to move furniture to get to places that cannot be seen and not only that the furniture itself needs to be deep cleaned also so this will make the entire cleaning process take longer and require more work all in all. Things to consider when renting a new 

property is if the property is fully furnished you as the tenant needs to ensure that all that furniture is fully cleaned at the end of the tenancy. Upholstery cleaning is usually not included in an end-of-tenancy cleaning programme and comes at an additional charge. Something else to consider is that a furnished property is going to require more time to clean and possibly more cleaners if you’d like it done within a certain time frame. More cleaners means the charge for the cleaning is going to be higher to cover those cleaners. Now for unfurnished tenancy agreements they can be much more straightforward, check out inventories are simpler with less to evaluate and the cleaning process is much simpler. With any furniture being the tenants responsibility to move out before the lease is up this means the cleaning is usually completed in an empty property allowing for less cleaners and a less intensive cleaning as there is just simply nothing in the way of the cleaning process. Unfurnished properties I would say are much simpler for landlords and tenants as they are much more straightforward, minimising any disputes on upholstery condition and missed areas of cleaning that may have been hidden by furniture. All in all at the cost of having to get your own furniture as a tenant  might be the easier option for both landlord and tenant however as a landlord offering a fully furnished property being able to charge a higher price for living clearly leans on an advantage for landlords.

Check also: How to prepare for end-of-tenancy cleaning ?

Can You Book a Same Day End of Tenancy Cleaning Service?

Sometimes we don’t have much time when it comes to moving out of our property, the property that we have accumulated everything we need when living our day to day lives. Sometimes the decision can be very sudden and we may need to have the property completely empty and cleaned as soon as possible. Sometimes even on the same day. So is this possible, can you request a same day clean at the end of a tenancy agreement? How easy is it to book a same day clean? Well we’re going to run through some key factors and whether it is even  possible to achieve a cleaning service with the same level of professionalism as any other clean. 

Read also: End of Tenancy Cleaning for HMOs and Shared Houses

Let’s start by discussing exactly what booking a same day end-of-tenancy cleaning entails and means. 

Same day end-of-tenancy cleaning.

So firstly a same day end-of-tenancy clean included everything that a regular end-of-tenancy clean would include, this is a full run through of the entire property. From skirting to coving, every appliance, every shelf, every fixture and fitting will need to be cleaned to a high standard. The benefits from booking a same day professional  end-of-tenancy clean is the convenience of it. When you are moving out of a property there is so much to sort, so much to remember. Packing, Changing paperwork details, ensuring that nothing gets forgotten and left behind, Cleaning of the property has to be completed last and sometimes it can slip your mind until the last moment. Sometimes literally hours before you are scheduled to hand the keys back. Because of this, a same day end-of-tenancy clean can be extremely useful and take away so much worry knowing that even if it’s hours before handing those keys back you can be certain that the property will still receive the clean it deserves and needs. With a fast turnaround most professional cleaning companies can offer a full end-of-tenancy clean to be completed in a couple of hours, leaving you to focus on ensuring everything is packed up and ready to start the new chapter of your life in your new home. It also ensures that you don’t have to worry about setting a date and time for cleaning, sometimes things come up and plans change, maybe you end up needing to reschedule the clean last minute, having the option to book it on the same day eliminates anything else getting in the way. 

Check also: End of Tenancy Cleaning Laws in England, Scotland & Wales Compared

 Back-to-Back Tenancies Explained

This is another reason why the same day end-of-tenancy cleaning can be a complete life saver, some tenancy agreements are back to back, This means as soon as one tenancy ends another starts immediately after. Back to back tenancies are common for landlords simply because this ensures there are no void periods. A void period is a period of time where the landlord is not receiving any rent. They do not like this. Back to back tenancies allow landlords to receive rent at all times so as soon as one tenant stops paying rent another begins. This also means that there is a very tight turnaround and a very short  period of time where check out checks can be completed. Usually for example the current tenant would move out in the morning and then the landlord swings in, does his/her inventory checks and check out checks to ensure that the property is in tip top shape. Then the new tenant will move in in the afternoon. Thus one rent payment agreement ends while another begins. There are of course some downfalls to back to back tenancies, for example when a tenant moves out if they don’t ensure the property is in acceptable shape it will delay the new tenant moving in, this would cause a real headache for the landlord. Also if the current tenant is late to evict from the property for any reason it will immediately spill into the new tenants moving in and this would cause a  breach in the new tenancy agreement from the get go. Not something a landlord wants starting a new tenancy. Landlords are always looking for a smooth property handover with minimal issues. 

Read also: End of Tenancy Cleaning – Tips For Allergy Sufferers

 Cleaning Before Key Handover

The cleaning required before handing the keys over is the most important thing for a tenant, this clean ideally needs to be completed either one day before or on the same day that the handover is due to be completed. To make this cleaning process as straightforward and as easy as possible it is very  important to have the property completely empty of furniture and belongings.. This allows for everything to be deep cleaned without the need to be working around furniture and moving things back and forth. Key areas to focus on are the main appliances such as the oven, extractor fan, inside the washing machine drum. Also be sure to check that all scum and grease has been removed from any areas that may be affected. All flooring needs to be vacuumed and mopped and removing any scuffs from walls where furniture may have scrapped the walls while removing it from the property. Cleaning of all the windows and dusting/ removal of all cobwebs from the property will also need to be completed.  The easiest way to ensure the property is in the same clean condition as it was on the handover at the beginning of your tenancy agreement is to refer back to the inventory check that was completed on your arrival. If you revert back to this checklist you can ensure that everything is covered. Don’t forget little details such as removing streaks from any mirrors and glass and removing any rubbish that can be disposed of. Hiring a professional, trusted cleaning company will help eliminate any stresses you may have and ensure that a great finish is achieved in all areas of the cleaning. 

Check also: Should i do my end of lease cleaning on myself

 Same-Day Inspection Risks

Ok so as with anything in life there are risks to booking a same day end-of-tenancy clean. One of the main risks is having no time to rectify any issues that may arise with the cleaning. Because the cleaning is done at the very last minute it means that there rarely is time to fix any areas that might not be up to scratch. Another risk is if you are still moving things out of the property you may end up tracking dust and dirt back into the property while the cleaners are trying to clean, this can be very frustrating for the cleaners and obviously you don’t want to keep making a mess in freshly cleaned areas as this might cause the cleaning to go on for longer thus resulting in additional charges if the cleaners have to stay longer than needed. Another thing to think about is if you are having any of the carpets or upholstery steam cleaned you may not have time for them to fully dry, this means that they may become soiled again very easily resulting in them needing to be cleaned again. Sometimes these cleans can end up being rushed as there is not sufficient time to complete the entire clean, if this is the case areas may be missed. And sometimes the quality of the clean can be jeopardized if the cleaners feel like they are being rushed and they may cut corners so the cleaning is completed in time. If you’re wondering whether you can still arrange a clean after you have moved out of the property? I mean by all means yes you can complete the cleaning after you have moved out of the property yourself, however this poses its own risks. You may be completely exhausted from actually moving out, this means you are not going to want to clean the property to the best that you possibly could, cutting corners and just all in all stressing yourself out with it all. So although it may seem easier and cheaper to do so it may end up being a bad move as you won’t have time to then book a professional in before the new tenants move in. This is why we suggest booking in the professionals the day before your due to hand the keys in just ensure all your personal belongings are already out of the property before the clean is started. 

Read also: End of Tenancy Cleaning After Long-Term Tenancies (5+ Years)

 Using Emergency Cleaners

When would you need to use emergency cleaners? So these types of cleaners would only usually be required if, say the cleaners you have booked have canceled at the last  minute or you have planned to complete the cleaning yourself and you have failed to get the job done to a satisfactory level. Other factors may include a leak that needs cleaning up asap. These types of cleaners are very handy because they offer specialist cleaning and are usually trained to deal with all kinds of cleanups some that don’t usually apply to end-of-tenancy cleans but they could include, hazardous cleanups, hoarding cleanups and lots more. The most beneficial factor for them is their rapid response. They can be with you within as little as 2 hours. Ensuring that any messes you can’t handle are cleared in a record breaking time and before check-out time. 

All in all, just be sure that if you are planning on completing the clean yourself. Give yourself enough time for error. This is if you cannot clean a certain area or just think you’re going to run out of time you have enough time for a plan B. It will also allow you some time to check over the cleaning to make sure you are fully satisfied with the level of cleaning you have received if professionals are booked in. because after all the most important thing is receiving your deposit back in full and leaving your landlord happy with the properties condition.

Check also: End of Tenancy Cleaning for Furnished vs Unfurnished Properties

Deposit deductions from cleaning. 

The answer is YES, landlords can deduct any required amount from the tenancy deposit that you paid when you agreed to start the contract. They can only do this if they have real cause to do so and this will only be if the property is returned to the landlord in a worse state than when it was leased out. This will exclude reasonable wear and tear. Tenants are responsible for ensuring that the property is cleaned to the same level of cleanliness as it was given to them at the check in. It doesn’t  have to be professionally cleaned and doesn’t have to be cleaned to a better standard unless that is explicitly mentioned or stated in the tenancy agreement.

Read also: 3 Things to Check During End of Tenancy Cleaning

Can Cleaning Lose Your Entire Deposit? 

In short, yes, poor cleaning can cause you to lose your entire deposit amount. This would require the cleaning to have been at an awful level if done at all and the property would most likely be in quite a bad state for the landlord to require a full deposit loss. When a landlord deducts from a deposit determining how much deposit is to be taken for cleaning will solely rely on how much it is going to cost to bring the property back to the same level of cleanliness as when it was handed over to the tenant at move in day. Remember landlords cannot charge you for fair wear and tear in the property, they have to allow for wear such as flattening of the carpets, fading of the paintwork. Things like this are a landlord’s job to refresh not the tenants. 

What are Typical Cleaning Deductions?  

Some of the more common deductions from your deposit will occur because the property has not been returned in the same equally clean state as when leased out. Some of these areas that may cause a deduction are ovens not being cleaned properly and residue grease left on the racking and so on. Any stain that have occurred on the flooring be it hard flooring or carpet cleaning service, stain that were not there when the tenant took the property, cleaning of surfaces behind appliances this space need to be cleaned thoroughly too if it was clean when the property was signed over, any personal belongings that have been left behind and the landlord has to pay to have the removed or disposed of. All of these can cause a deduction in the deposit and there are so many more areas that could cause a deduction too. The main areas are kitchens, bathrooms, flooring and simple things such as dusting the skirting boards and doorframes. 

Check also: EOT Cleaning Services Are The Best Option For Estate Agents in London

What would be classed as a severe neglect scenario at the end-of-tenancy cleaning?

Severe neglect when it comes to the end of a tenancy cleaning London would be often something labeled as dilapidation. Thai is where the property has been left in squalour beyond any normal wear and tear. It is usually caused by a long term, usually years of no cleaning. However it can be achieved in a matter of months if the tenants are unusually unclean. The lack of cleaning regularly can even result in an uninhabitable living space. This will mean that the property is no longer fit for living in. If the property reaches this level of uncleanliness there is no way that a regular cleaning would rectify the damages caused. It will most likely require specialist deep cleaning to eliminate any health hazards, hoarding of belongings and waste restricting airflow and blocking exits, Rotting foods or solid dishes left for prolonged periods of time, Human of animal waste left in uncommon areas such as on the carpet or behind furniture, extensive growth of black mould caused by damp from poor airflow, Limescale build up, extensive build up of grease on the cooker/ extractor fan, Rodents or fleas from left over faces or food droppings. Extreme cleaning neglect will cause a huge problem for a landlord so much so that a regular end-of-tenancy cleaning will not rectify these issues and professional help would be required. This is costly and would most definitely end up costing you a loss of your deposit in full. 

Adjudication case examples

With end-of-tenancy cleaning there is always the cause of deposit disputes in the uk, this often occurs when a differing of expectations between a landlord and a tenant do not match up. What a deposit adjudicator’s job is, is to compare the inventory check in to the check out reports. This helps them determine whether the property has in fact been returned in the same level of cleanliness as when it was leased while also allowing for fair wear and tear of the property and the properties appliances. Cleaning related deposit loss can only concur when the property is proven to have been left in a worse level of cleanliness as when it was giving to the tenant, the only way to ensure that you can prove this is to provide pictures where possible and a heavily descriptive report on every inch of a property and exactly how it was handed over at the time of check in.

Here’s an example of what a deposit adjudicators role will include from a real deposit dispute case form the uk deposit protection schemes such as DPS or TDS: 

Step 1 (the accusation): A landlord has claimed the full cost of a professional deep clean prices £250 because the tenant supposedly left the kitchen dirty on appliances and grease all over the surfaces.

Step 2 (the evidence): upon checking the The check-in report it appears that the property was only in fact cleaned at a low level standard  (not an actual professional cleaning standard) at the beginning of the tenancy.

Step 3 (the adjudicators decision): Because of the evidence found the claim was reduced to £150 to coincide with the level of cleanliness required to bring it back to a replica of the cleanliness at the time of check in. 

The lesson that is to be taken away from this is a landlord cannot expect you to better the property in any way through cleaning, they can only expect the property to be left in a matched level of condition allowing for any fair wear and tear especially if the tenancy was consistent of years of contact. 

Read also: What are the benefits of an end of lease cleaning ?

Minimising financial loss

The best way to minimize any financial loss before leaving a property and trying to claim a tenancy deposit back in full isn’t an easy task, to ensure that this deposit if received in full without a dispute between landlord and tenant will involve careful preparation and careful adherence to your tenancy agreement terms. Before moving out of the property tenants will be required to thoroughly clean the property repairing any minor damages they may have caused and bring the property back to the same level of cleanliness as at the time of check in. all fixtures and fittings should also be in the same condition as at the start of the tenancy. Allowing for some fair wear and tear of course. The best way to ensure that you are covered if a dispute does arise is to take dated photos during your check in walk through, these will give you a guide to follow when you decide to leave the property and also provide evidence of any imperfections that may have been missed by the landlord when leasing the property. It’s also a good idea to read through the inventory report paying close attention and raising any concerns you may have before moving in, if any disputes are to arise this will help the deposit protection scheme resolve and or ensure any deductions are made fairly and are all based on solid evidence that can be shown to both parties. This will protect the tenant’s financial interests most effectively. Remember you are not actually required to seek out professional cleaning services to achieve the final result, if you believe you can clean the property to a matching standard as check in you have your free right to do so. If the property has been well maintained and kept in clean condition throughout the tenancy then a general clean around should suffice. 

So some key facts to take away from deposit deductions for end-of-tenancy cleaning are……

• The standard of cleanliness of the property at a check out should always match the standard of cleanliness that was given to a tenant at the time of check in. There will be a documented inventory checklist or check in report  that should be kept with a copy of your tenancy agreement. You should get a copy of all of this paperwork.
• There is a  Professional Cleaning Clause, Under the Tenant Fees Act 2019, landlords cannot force tenants to pay for any professional cleaning services in London. However, if the property was professionally cleaned at the check in and is not returned to that standard at check out, a deduction is allowed to be requested at a price that will help bring the property back to the same standard as before. 
• Fair wear and Tears are not chargeable. Daily wear such as flattening of carpets or fading of paintwork from sunlight cannot be charged for to rectify. Only cleaning for built up dirt, grime, or more serious damage that has deteriorated the property beyond normal usage is valid and can be requested to be paid for using a deducted amount for the deposit.
• There is the Betterment rule, this rule states that landlords cannot charge for any renovations that will improve the property to a better standard as to what it was given in, in other words they cant use your deposit to make the property cleaner that what you were given when you moved in. 
• Always gather your own evidence, photos and detailed reports of anything you think might be flagged at the end of the tenancy. It’s always a good idea to keep regular contact with your landlord should anything not feel quite right. This way the landlord can stay on top of repairs that they would be liable for before they get beyond repair. Landlords have to provide invoices and or recipes to justify any reductions in your deposit and you will need the evidence in the check in and out reports to contest unfair charges through the deposit protection scheme. 

Check also: Tips To Identify If An End of Tenancy Cleaning Company Is Certified Or Not !

End of tenancy cleaning long term tenancy

Long-term tenancies are the backbone of a stable rental market. They offer security for tenants, predictable income for landlords, and a sense of continuity for both parties. Yet when a tenancy stretches beyond five years, the expectations at move-out become far more complex than those associated with short-term lets. A property lived in for half a decade or more will inevitably start to show signs of its age, and distinguishing between what is a cleaning responsibility and what is simply the natural passage of time becomes a nuanced exercise. This is where misunderstandings arise, sometimes emotions can start to run high, and deposit disputes long tenancy cases become increasingly common.

This comprehensive guide explores the realities of old rental property cleaning, the legal and practical meaning of Fair Wear and Tear, and the challenges of long tenancy move out clean requirements. It also examines how long tenancy affects cleaning, why ageing fixtures complicate expectations, and how tenants can protect themselves through the power and impotence of photographic evidence, documentation, and a clear understanding of their rights under the UK’s Deposit Scheme framework.

Read also: 8 Tips How to do End of tenancy cleaning on a budget

Cleaning After Long-Term Tenancies

Cleaning a property after a long-term tenancy is fundamentally different from cleaning after a short stay tenancy. When someone has lived in a home for five, seven, or even ten years plus, the property becomes a lived-in environment shaped by the tenants daily routines, natural deterioration, and the inevitable ageing of materials will begin to show. Even the most diligent tenant cannot prevent things like carpets from thinning, paint from fading or disscolouring, or appliances from simply showing their age through usuage. These changes are not failures of cleanliness,  they are the unavoidable and very predictable outcome of time.

Yet cleaning still remains a core tenant responsibility. The law requires tenants to return the property in a clean acceptable condition, but not in a condition that is simply impossible to achieve due to wear and tear from age. This is where the distinction between wear and tear vs cleaning becomes an  essential factor that must be considered. Dirt, grease, limescale, and dust must be removed. But deterioration caused by time, repeated use, or the lifespan of materials falls under Fair Wear and Tear, not the cleaning obligations.

Long-term tenants can very often underestimate just how much cleaning will be required at the end of a lengthy tenancy. Over the years, dust settles around everything, behind furniture that hasn’t been moved for a long period of time, limescale builds up in bathrooms, on taps, shower heads and in toilets, and kitchen appliances accumulate layers of grease and grime that can require more than just a quick wipe over. A long tenancy move out clean is usually alot  more intensive than a standard end-of-tenancy clean, not because the tenant has been careless or has lived in filth, but because the property has simply been lived in for a longer period of time.

This is where the Inventory Report becomes invaluable. A detailed check-in inventory provides the baseline against which the property’s condition is compared at the end of the tenancy. For long-term tenancies, the inventory becomes even more important because it helps distinguish between deterioration caused by time and issues caused by poor upkeep. Without a clear record of the property’s original condition, disputes can become far more difficult to resolve.

Cleaning after a long-term tenancy also requires realistic expectations from landlords. A property that has not been redecorated or refurbished for many years cannot reasonably be expected to look like new, no matter how thoroughly it is cleaned. Tenants are responsible for cleanliness, not refurbishment of the property. Landlords must recognise that all materials have lifespans, and cleaning cannot reverse ageing.

Check also: End of Tenancy Cleaning Timelines for Same-Day Moves

Fair Wear and Tear Explained

Fair Wear and Tear is one of the most misunderstood concepts in the rental sector, yet it is the foundation of every fair and lawful deposit deduction. After five or more years in a property, wear and tear is not just expected it is unavoidable and inevitable. No carpet, appliance, or piece of furniture remains pristine after years and years of daily use.

Fair Wear and Tear refers to the natural deterioration of a property and its contents due to normal, everyday use. It is not damage, and it is not dirt. It is the unavoidable ageing of materials over time. Understanding this distinction is essential because many disputes arise from landlords attempting to charge tenants for deterioration that is legally considered as wear and tear NOT uncleanliness.

The length of tenancy is one of the most significant factors in determining wear and tear. A five-year tenancy will naturally result in more deterioration than a one-year tenancy, and adjudicators take this into account. The longer the tenancy, the more generous the allowance is for wear and tear.

For example, after a long tenancy:

• Carpets may be threadbare in high-traffic areas such as hallways and staircases
• Paint may be faded, scuffed, or discoloured from sunlight
• Grout may be permanently carpet stained 
• Appliances may show rust, wear, or reduced efficiency from regular usuage
• Fixtures may loosen or degrade due to age

These are not cleaning issues and cannot be rectified with any among of extensive cleaning, they are plain and simply the result of time.

Understanding wear and tear vs cleaning is essential because many deposit disputes arise from landlords attempting to charge tenants for deterioration that is legally considered wear and tear. The Deposit Scheme adjudicators consistently uphold that landlords cannot expect a property to be returned in the same condition after several years of occupation.

However, wear and tear does not excuse poor cleanliness. A tenant must still return the property clean, even if it is old. Dirt is not wear and tear. Grease is not wear and tear. Limescale is not wear and tear. These are cleaning issues, and tenants remain responsible for addressing them.

This is where the Inventory Report yet again plays a crucial role. If an appliance was already fairly old at the start of the tenancy, the landlord cannot expect it to be returned in better condition. If a carpet was already several years old and worn, the landlord cannot charge the tenant for full replacement costs.

Fair Wear and Tear is not a loophole; it is a legal principle designed to ensure fairness. It protects tenants from being charged for the natural ageing of a property and ensures landlords maintain realistic expectations.

Read also: What are the best hiring tips for end-of-tenancy cleaning experts?

Reasonable Cleaning Expectations

When it comes to long tenancy move out cleaning, the question is not whether the property should be cleaned because it absolutely should be cleaned. The question is what level of cleaning is reasonable and achievable in an older property.

A tenant is expected to return the property in a clean condition, but not in a condition that is impossible to achieve due to its age. For example, a 12-year-old oven may never look brand new again, no matter how thoroughly it is cleaned. A carpet that has been in place for a decade may still look worn even after professional cleaning. A bathroom with ageing silicone may still appear discoloured despite receiving a deep professional cleaning in London.

Reasonable cleaning expectations to be expected:

• Removing all dirt, dust, grease, and grime
• Cleaning all appliances thoroughly
• Descaling all taps, showerheads, and tiles
• Wiping down all surfaces, skirting boards, and doors including doorframes
• Cleaning all windows Glass and frames
• Vacuuming and mopping all floors
• Leaving the property hygienic and tidy removing all rubbish and personal belongings

Unreasonable expectations include:

• Restoring worn carpets to “as new” condition
• Eliminating permanent stain that have developed over years
• Reversing discolouration caused by age
• Making old appliances look new
• Repairing deterioration caused by the landlord’s failure to maintain the property

This is where many deposit disputes long tenancy arise. Landlords sometimes expect tenants to compensate for ageing, outdated, or poorly maintained fixtures. But the law is very clear: tenants are responsible for cleaning, not refurbishment pf the property.

A professional end-of-tenancy clean can be extremely helpful in long-term tenancies because it ensures the property is cleaned to a high standard while also providing a receipt that can be used as evidence in the event of a dispute. However, professional cleaning still does not override wear and tear. It simply ensures that cleaning obligations are met with the proof of completed professional works.

Check also: How to Choose The Right After Tenancy Cleaning Company?

Ageing Fixtures & Appliances

One of the most challenging aspects of ageing property cleaning is dealing with fixtures and appliances that have reached or exceeded their natural lifespan. After five or more years, many items in a rental property will show signs of age that cannot be remedied through cleaning alone.

Some examples of this inlcude:

• Ovens cleaning may have permanent discolouration or rust
• Hobs may have scratches or worn enamel
• Fridges may have cracked shelves or yellowing plastic
• Washing machines may have mould stain that cannot be removed
• Carpets may be worn, frayed, or permanently stained
• Paintwork may be faded or marked beyond cleaning

These issues fall under Fair Wear and Tear, not cleaning. A tenant cannot be charged for replacing or refurbishing items that haveunfortunalty simply reached the end of their lifespan.

The Inventory Report again plays a crucial role here. If an appliance was already old at the start of the tenancy, the landlord cannot expect it to be returned in better condition. If a carpet was already several years old, the landlord cannot charge the tenant for full replacement costs.

Adjudicators in Deposit Scheme cases consistently apply depreciation to items based on their age and expected lifespan. For example, a carpet with a 5-year lifespan that is already 7 years old at checkout has no residual value. A landlord cannot charge a tenant for replacing it.

Understanding the difference between ageing and dirt is essential. Tenants must clean thoroughly, but they are not responsible for reversing time.

Read also: Importance of End Of Tenancy Cleaning in London

Deposit Protection Strategies

Protecting your deposit after a long tenancy requires a combination of preparation, documentation, and understanding your rights. Long-term tenants often feel vulnerable because the property has naturally aged, and they worry that landlords may use this as justification for deductions. But with the right approach, you can safeguard your deposit and ensure a fair outcome.

The most effective strategies include:

Review the Inventory Report  

This document is your strongest defence. Compare the property’s current condition to the original report and note any pre-existing wear.

Clean thoroughly and methodically  

Even in an old property, cleanliness is non-negotiable. A deep clean demonstrates responsibility and reduces the likelihood of disputes.

Document everything  

Take dated photos and videos of every room, appliance, and fixture after cleaning. This evidence is invaluable if a dispute arises.

Understand Fair Wear and Tear  

Knowing what counts as deterioration vs damage empowers you to challenge unfair deductions.

Challenge unreasonable claims through the Deposit Scheme  

If a landlord attempts to charge for ageing, depreciation, or refurbishment, the Deposit Scheme adjudicators can intervene. Their decisions are impartial and based on evidence.

Keep receipts for professional cleaning  

If you hire cleaners, keep the invoice. It proves you fulfilled your cleaning obligations.

Communicate clearly with your landlord  

If something is broken due to age, explain it. If something cannot be cleaned due to deterioration, document it. 

These strategies significantly reduce the risk of disputes and ensure that tenants are not unfairly penalised for the natural ageing of a property.

Check also: How to prepare for end-of-tenancy cleaning?

Conclusion

End-of-tenancy cleaning after a long-term tenancy is a unique process that requires a balanced understanding of cleanliness, ageing, and Fair Wear and Tear. Tenants must return the property clean, but they are not responsible for reversing years of natural deterioration. Landlords must maintain realistic expectations and recognise that materials, fixtures, and appliances have finite lifespans.

By understanding the difference between wear and tear vs cleaning, recognising how long tenancy affects cleaning, and using tools such as the Inventory Report and Deposit Scheme, tenants can protect their rights and ensure a fair, transparent checkout process.

Professionally cleaned End of Tenancy

The phrase “professionally cleaned” has become one of the most debated, misunderstood, and sometimes contentious parts of the end-of-tenancy process in the UK rental sector. It appears in thousands of Tenancy Agreements, is referenced by landlords, agents, and Inventory Clerks, and is often the deciding factor in whether a tenant receives their full deposit back. Yet despite how frequently it is used, very few tenants truly understand what landlords mean when they insist that a property must be “professionally cleaned” before the keys are returned. Even fewer realise that the legal meaning of the phrase has changed significantly in recent years, especially since the introduction of the Tenant Fees Act 2019.

For landlords, the term is a way of setting expectations and protecting their investment. For tenants, it can feel like a vague or unfair requirement, especially when they believe they have cleaned the property to a reasonable standard. And for cleaning companies, the phrase is often used as a marketing tool, even though the legal definition is not as clear‑cut as many assume. To understand what “professionally cleaned” really means, it’s important to explore why landlords use the term, what the law actually says, how Inventory Clerks interpret it, and whether tenants truly need to hire a professional cleaning company or provide a cleaning receipt at the end of their tenancy.

Read also: End of Tenancy Cleaning After Long-Term Tenancies (5+ Years)

Professionally Cleaned Explained

When landlords refer to a property being “professionally cleaned,” they are not simply talking about standard day to day cleaning or a quick spruce up. They are referring to a level of cleanliness that goes beyond everyday domestic cleaning and reaches a deeper, more detailed standard. Professional cleaning usually involves the use of specialist equipment, industrial‑strength cleaning products, and a systematic approach that covers areas tenants often forget about, such areas as extractor fan filters, oven trays, limescale removal, carpet shampooing, and deep cleaning behind any appliances.

However, the phrase itself is not actually legally defined. There is no legislation that sets out what a “professional cleaning” must include, nor is there a legal requirement for tenants to actually hire a professional cleaning company to complete the cleaning. Instead, the phrase is used as a benchmark. It describes the condition the property should be returned in, not the method used to achieve it. This distinction is crucial, because many tenants assume that if the Tenancy Agreement mentions professional cleaning, they are obligated to pay for it. When in reality, the law focuses on the finished outcome, not the process in achieving it.

Landlords often use the term because it provides clarity. If the property was professionally cleaned before the tenant moved in, the landlord expects it to be returned in the same condition at the end of the tenancy. This is known as the “like‑for‑like” principle. It is not about making the property cleaner than it was at check‑in, nor is it about achieving a hotel‑level finish. It is simply about restoring the property to the same standard recorded in the check‑in inventory.

This is where the Inventory Clerk becomes essential. Their role is to document the condition of the property at the start and end of the tenancy. If the check‑in report states that the property was professionally cleaned, the clerk will expect the same standard at check‑out. They do not judge based on whether a professional cleaning company was used; they judge based on what they see. This is why the phrase “professionally cleaned” is less about who does the cleaning and more about the standard achieved.

Check also: Who is responsible for end-of-tenancy cleaning ?

Why Landlords Use the Term

Landlords include the phrase “professionally cleaned” in Tenancy Agreements for several reasons, and most of them relate to consistency, risk management, and protecting the property’s long‑term condition. Over the years, many landlords have experienced situations where tenants believed they had cleaned the property adequately, only for the landlord to discover grease in the oven, limescale in the bathroom, or carpets that needed more than a vacuum. These issues can delay re‑letting, increase costs, and cause unwanted disputes.

By specifying “professional cleaning,” landlords aim to set a clear expectation from the outset. It signals that the property should be returned in a condition that meets a high standard, not just a quick once‑over. It also helps reduce disagreements at the end of the tenancy, because the standard is already documented in the inventory. If the property was professionally cleaned at check‑in, the landlord can reasonably expect it to be returned in the same condition.

Another reason landlords use the term is to protect the value of their property. Deep cleaning helps preserve fixtures and fittings, prevent long‑term damage, and maintain the property’s appeal to future tenants. For example, regular professional‑level carpet cleaning can extend the life of the flooring, while thorough oven cleaning prevents grease build‑up that can damage the appliance. Landlords are responsible for maintaining the property, but tenants are responsible for returning it in good condition. The phrase “professionally cleaned” helps reinforce this responsibility.

Landlords also use the term to streamline the turnover process between tenancies. A property that is returned clean can be re‑let more quickly, reducing void periods and ensuring a smoother transition. When tenants leave the property in a poor condition, landlords may need to arrange last‑minute cleaning, which can delay new tenants moving in. By setting the expectation of professional‑level cleaning, landlords reduce the likelihood of any unexpected delays.

Finally, the term also helps Inventory Clerks carry out their work more effectively. A clear, consistent standard makes it easier to compare the check‑in and check‑out reports. If the property was professionally cleaned at the start, the clerk knows exactly what to look for at the end. This reduces ambiguity and helps ensure that any deposit deductions are fair, justified, and supported by evidence.

Read also: Does A Landlord Have To Clean Before The Tenant Moves In

Is Professional Cleaning Mandatory?

One of the most common questions tenants ask is whether professional cleaning is mandatory at the end of a tenancy. The short answer is no. The Tenant Fees Act 2019 made it illegal for landlords to require tenants to pay for professional cleaning services. This means a landlord cannot insist that a tenant hire a cleaning company, nor can they charge a fixed fee for cleaning unless the tenant has caused damage or left the property in a worse condition than at check‑in.

However, this does not mean tenants can ignore the cleaning requirements in their Tenancy Agreement. While landlords cannot enforce the method  of cleaning, they can enforce the standard. If the property was professionally cleaned before the tenant moved in, the tenant must return it to the same standard. This is where the distinction between “professional cleaning” and “professional standard” becomes important.

Tenants are free to choose between DIY cleaning and hiring a professional cleaning company. Both options are legally acceptable, as long as the final result matches the check‑in condition. This is known as the “like‑for‑like” rule. If the property was not professionally cleaned at the start of the tenancy, the landlord cannot expect it to be professionally cleaned at the end. But if it was, the tenant must match that standard, even if they do the work themselves.

This is where many tenants run into difficulties. Achieving a professional‑level result through DIY cleaning can be challenging, especially for tasks like oven cleaning, carpet shampooing, and limescale removal. Professional cleaners use industrial‑grade equipment and specialist products that are not typically found in the average household. They also follow systematic cleaning processes that ensure every area is covered. While DIY cleaning is allowed, it requires time, effort, and attention to detail.

The key point is that professional cleaning is not mandatory, but the professional standard is. Tenants must return the property in the same condition it was provided, and if that condition was professional, they must match it.

Check also: End of Tenancy Cleaning- What Landlords Look for

Receipts, Proof & Inspections

Another common question is whether tenants need to provide a professional cleaning receipt at the end of their tenancy. In most cases, the answer is no. A landlord cannot legally demand a cleaning receipt unless they themselves have arranged cleaning after check‑out and are charging the tenant for it. Even then, the receipt is simply evidence of the cost incurred, not a requirement for the tenant.

Some landlords do request a cleaning invoice because it reassures them that the work was done, but legally, the receipt is not the requirement the cleanliness is. Inventory Clerks do not judge cleanliness based on paperwork; they judge it based on what they see during the inspection. The property either meets the recorded check‑in standard or it doesn’t.

During inspections, Inventory Clerks focus on the details that often get overlooked during standard cleaning. They check ovens, extractor fans, limescale, carpets, window tracks, skirting boards, switches, and the inside of cupboards. They compare the check‑in and check‑out reports line by line. If the property was professionally cleaned at the start, the clerk expects to see the same level of detail at the end.

Tenants can provide photos, videos, or their own cleaning checklist as proof of cleaning, but the ultimate proof is the condition of the property during the inspection. A professional cleaning receipt can be helpful, but it is not legally required.

Read also: Are tenants responsible for professional cleaning when moving out ?

Passing Without Professionals

Many tenants successfully pass check‑out inspections without hiring a professional cleaning company in London. The key is understanding what “professional standard” actually means and being willing to put in the time and effort required to achieve it. Professional cleaning goes beyond standard cleaning. It includes deep cleaning of ovens, descaling taps and shower heads, carpet stain removal, cleaning behind appliances, wiping inside cupboards, removing mould and mildew, polishing stainless steel, cleaning extractor fans, and washing walls where necessary.

DIY cleaning is perfectly acceptable, but it must be thorough. Tenants need to allow enough time, often 8 to 20 hours depending on the size of the property and use strong cleaning products. They also need to pay attention to areas that are not part of everyday cleaning routines. Many deposit deductions occur because tenants miss small but important details, such as oven trays, extractor fan filters, limescale on taps, carpet stain, window tracks, skirting boards, and the areas behind furniture.

There are situations where DIY cleaning may not be advisable. Properties with heavily stained carpets, mould growth, neglected ovens, or large HMOs often require professional equipment and expertise. In these cases, hiring a cleaning company may be the more practical option. However, for tenants who have maintained the property well throughout the tenancy, DIY cleaning can be a cost‑effective and successful approach.

Final Thoughts

“Professionally cleaned” is one of the most misunderstood phrases in the rental sector, but its meaning becomes much clearer when you separate the standard from the method. Landlords use the term to set expectations, protect their property, and ensure consistency across tenancies. Tenants are not legally required to hire professionals, but they are required to return the property in the same condition it was provided. Whether through DIY cleaning or professional services, the goal is the same: a clean, well‑presented property that reflects the condition recorded at the start of the tenancy.

Check also: Cleaners you can trust when leaving your flat for a cleaning

How are professional cleaners so fast?

The reason great professional cleaners work so fast is because they have a system that they abide by. They have a set routine that allows them to gain maximum success such as starting at the top and working their way down. They will usually start upstairs, most commonly in the bathroom. They start here because they can leave the toilet and anything that needs it to soak while they complete the rest and come back to rinse at the end. They work from the walls downwards so that the last thing in each room to be cleaned is the flooring, starting upstairs also allows them to bring rubbish and dirt down with them so that the clean flooring upstairs won’t need to be walked on again minimising the need to rewash. Once downstairs they will start in the most problematic room again this being the kitchen. Pre-soaking any appliances such as the oven or kettle to give the dirt time to lift while other areas can be completed. Using the same principle as upstairs ensuring that every surface is clean and then finishing again with the flooring working their way to finish at the exit door taking all rubbish with them. 

Read also: Should i do my end of lease cleaning on myself

How much do cleaning companies charge clients?

When professional cleaning companies charge for their cleaning services there are many factors they consider before giving you their best available price, Factors such as which type of clean you require whether it be After builders, Deep End of Tenancy Cleaning, Spring cleaning, Upholstery cleaning, Steam Carpet cleaning or a regular cleaning. All of these services come with a different pricing. If the cleaning company charges by the hour it can range from £13 to £25 per hour. They may have a set charge for the size of the property, this means that the bigger the property the higher the price they will charge. Most great cleaning companies will sort out the pricing before they agree to clean ensuring that there are no hidden charges at the end. In the rare case that there may be extra charges they should contact you to discuss before any further cleaning goes ahead. 

Check also: 8 Tips How to do End of tenancy cleaning on a budget 

What is the best way to find a cleaner?

The best way to find a trusted professional cleaner is by word of mouth, recommendations from friends and family give you the peace of mind that someone you already know and trust has received the services from the cleaning company already. This means that you could even go and see for yourself the results of their cleaning before deciding to use them in your own home. Other ways to check whether a cleaning company is the best is on websites online such as checkatrade and google. We would always advise doing some research on the company before vomiting to book them, checking their webpage to see what qualifications their cleaners have and what level of training they have received. On any true professional cleaning website you should be able to view before and after photos of their work, this is a cleaning company’s trophy case. It’s their way of showing off their work and is the best way to entice new customers to use them for their cleaning needs. 

Read also: Why is end-of-tenancy cleaning so important ?

Why is it so hard to find a cleaner?

The main reason it can be difficult to find a great cleaning company is simply due to shortage in cleaners, not many people want to clean for a living so cleaning companies struggle to find candidates that want to clean. The wage is fair however cleaning is not one of the best paid jobs on the market. Some cleaning jobs require the cleaners to provide their own cleaning equipment too; this makes it expensive to do for a job if the pay back isn’t rewarding enough, not to mention the need for transport to the properties; this can also add to the outgoings for cleaners. From the customers’ side of things, finding a trustworthy cleaning company can be time consuming. Spending time researching which company can provide the right service and at times that fit around daily life can be challenging. Once you find a professional cleaners in London it’s best to pay fairly and tip where it is deserved and possible, this helps cleaners continue to offer the best cleaning service that they can. 

Check also: How to hire a good cleaner for the end of lease cleaning ?

What to consider before hiring a maid

Always run a background check, ensure to check exactly who it is that you’re hiring. Make sure that they have qualifications in all types of cleaning and can provide proof of their training in using different cleaning products on multiple types of surfaces. A well trusted and qualified cleaner will be able to provide photos of their previous work. Also make sure that the maid has insurance, you need to be assured that if any  damages from their cleaning is fully covered by their insurance. Lastly, know their rates, be clear on the prices for the cleaning service your booking and be certain to ask if there is any chance for hidden costs. The last thing you want is for the cleaning to have been complete and then the price have gone up for some reason, most cleaners will contact you during the clean if there is an increase in price for any reason to confirm you are happy for them to continue with the clean. 

Read also: How to clean the house to perfection before you leave ?

Advantages of leaving the house when the maid comes

There are many advantages to leaving the property when the maid is cleaning. Firstly you can leave and get on with your day, you are not tied to being home so any plans you have do not need to be moved or changed. This allows your focus to be elsewhere instead of waiting and worrying about the things you could be getting done. When the maid is left we find that 9 times out of 10 they will clean faster and more efficiently when they don’t have you home waiting for them to finish, It also gives them space to get the cleaning done without you being in the way and making for awkward conversation if they need you to leave a room so they can complete the clean. 

Check also: Why is it very difficult to find a cleaning service company ?

Disadvantages to leaving the house when the maid comes

There are unfortunately some disadvantages to leaving the property when the maid comes to clean, this includes not being able to check up on the work as they are completing it. If you are home during the clean it allows you to check the cleaning as they complete it raising any concerns while the maid is still there. Secondly This will eliminate any miscommunications also, ensuring that the maid knows what is to be cleaned and what is not to be cleaned. If you were to leave the maid may end up cleaning rooms that were not originally agreed thus resulting in additional charges. Thirdly leaving the property means that you will not have the opportunity to get to know the maid and this means that you will not build a bond with them, this can be useful for recurring maids as they will learn how you like the cleaning to be complete and you would then also be able to build a friendship with trust ensuring that you and the maid feel completely comfortable with each other. 

Read also: What are the benefits of pre-moving cleaning ?

Building trust with your maid

It’s very important to build trust with your maid, the best way to achieve this is to be clear of your expectations. This sends a clear understanding of the level of service you expect to receive and will eliminate any disappointment once the clean has been completed. Always be respectful, show the same level of respect that you would expect from them, although you are paying them for a service it’s always best to be kind. Lastly, always give feedback good and bad as the bad is what helps them to improve in their service. A true professional will always welcome all feedback and welcome feedback that can help them become better at their job. 

Check also: How Long Does It Take To Clean An Apartment ?

Choosing the best maid service

When choosing a maid be sure to take all of the above into consideration, following these tips can help you find the most efficient and qualified maid available. Once you have found the maid suitable you can start to build a relationship with them and hopefully continue to use the same maid over and over again for professional cleaning, eliminating the need to go through this process again. 

Read also: Do Landlords Have to Prove Cleaning Costs

Why Tenants Should Use Professional Deep Cleaning Services

When renting a home, you have a responsibility to take good care of the property, which includes looking after furnishing and keeping the property as clean as possible. Still, if you find it hard to keep on top of it, we recommend having a professional deep cleaning company. This will ensure that your landlord stays happy and that your deposit is fully returned at the end of your tenancy. Any stain, marks, mould, etc., could result in a lousy reference from your landlord, too, which is not ideal if you are hoping to go into more rented accommodation and on top of these reasons – nothing feels better than having a sparkling clean home. We find that no one can clean your home better than an expert.

Read also: How to hire a good cleaner for the end of lease cleaning ?

How to Choose the Right Cleaning Company

First and foremost, we recommend choosing a professional cleaners  with a good reputation. You must feel safe with new people coming into your home, so please do not book anywhere without considering the company’s reviews – they do not all have to be outstanding, as there will always be people complaining. Still, a good cleaning company should have a majority of positive reviews.

You can try looking on the internet or asking family and friends for recommendations, and you should also check the company is insured. The cleaners are fully trained – feel free to ask the booking assistant any such questions and remember to let them know if you have nearby parking, as sometimes this can be an extra cost if you don’t. After this, you must consider what is important to you regarding professional cleaning. Some things to think about are;

• What type of products the company uses – is it important to you that they are economically friendly or natural and safe for pets and children? If so, check out the website to find out if this is important to them, too, or you can always call them and ask which products they will use on your property. 
• Timings – it is probably easier that children and pets are not around when the cleaners are working, so you will need to find a company that can fit you in a convenient time for you. Depending on the size and condition of your property, the deep cleaning could take from a couple of hours to most of the day.
• Tailoring – some cleaning companies will tailor the cleaning to your needs. Perhaps you do not need every room cleaned, and they can consider this when quoting you. You may want some extras included, such as external window cleaning or carpet cleaning (which is explained more below).

Check also: How to clean the house to perfection before you leave ?

What should a Professional Clean should include?

After a professional deep clean, there should not be a speck of dirt or dust in sight, and your home will feel brand new again. What is included in the price of a deep clean can vary from company to company, so it’s best to have a look around before booking, but in general, the below should all be included as the standard option:

Kitchen – The kitchen is a massive part of a deep clean. All appliances, including the oven, hob, extractor fan, washing machine and fridge, should be thoroughly scrubbed, and sinks, cupboards and floors should all be cleaned too. Any limescale or mould should be removed. The defrosting of the freezer can often be an extra charge, so it’s a good idea to get this done before the cleaners arrive, and then they will usually clean inside the freezer, too.

Bathroom/s – The toilets, sinks and taps, baths and showers should be cleaned so that there is no sign of any dirt, limescale or bacteria left. Any other surfaces in the bathroom, including the floor and windows or mirrors, should also be wiped clean. If you have a removable shower curtain, this should also be washed.

Interior rooms (living room, bedrooms, dining room, studies, etc.) should be thoroughly dusted from the light fixtures to the skirting boards, including tables, chairs, sofas, etc. Doors and door handles, electrical sockets and wardrobes should all be polished. Whilst carpets are not usually cleaned, the cleaners should vacuum carpets and upholstery (sofas, cushions, and mattresses) with a high-quality vacuum cleaner. Any hard flooring should be steam cleaned. All internal windows should be cleaned, but there is usually an extra cost for the external windows. 

Read also: Dust Cleaning – Getting Rid of Dust at Home

Carpets

Dirty, stained, or discoloured carpets are one of the most common causes of tenants not receiving their deposit back in total, but they are generally not included in the price of a deep or end-of-tenancy clean in London. So, if your carpets also need cleaning, a good cleaning company can provide this alongside the rest of the cleaning (usually at an extra cost). Professional carpet cleaners should be able to test your carpet to determine what type of material it is made from and then use machinery and products best suited for that type of carpet.

Using the wrong products or machinery on the nasty carpet can do more harm than good, so it is always best to check that the technician is fully trained and qualified. Steam cleaning is usually the best option for cleaning carpets, but when this cannot be used, dry cleaning is a great alternative. Some carpet cleaning professionals can even repair damage or discolouration by cutting out the damaged section of the carpet and glueing down a new piece of carpet which has been precisely fabric and colour matched to the rest of the carpet. Your landlord will never be able to spot it. This is great to remember if you have any heat damage or irreversible stain. 

Check also: How to Deep Clean Carpet: The Complete Homeowner’s Guide

How often should you get a professional deep clean of your home?

How often you should have a professional deep clean depends mainly on how much cleaning you do in between professional cleans and how many people and/or pets live in the home. Generally, once or twice a year should be plenty, but some people will have three or four professional cleans in a year. Once you look around and start to see grime and dirt, it’s probably time to call in the cavalry.

Premium Clean

If you are looking for an outstanding deep clean of your rented property, Premium Clean is a family-run business that would love to help. As described as necessary above, we have brilliant reviews and offer a customer satisfaction guarantee. Please feel free to call our friendly booking team today for a quote or to get booked at a time convenient for deep cleaning your rented property or any other cleaning needs.

Read also: How to Keep Your Home Clean and Hygienic

Cigarette Odour Removal Guide for End of Tenancy Cleaning

However, when leaving the house, well you handle cleaning, if you smoke or you often guests smokers, you face another problem. The impregnated smell of cigarette smoke! When cleaning with strong detergents, the scent will indeed be gone, but this is not enough. The smoke of cigarettes tends to drench everywhere, not only in textiles but also in furniture, even through walls. Airing is not doing enough work. It is, therefore, necessary to take extraordinary measures. And what exactly they may be, you will find below some helpful tips on getting rid of cigarette smell.

Read also: Benefits of Professional Antiviral Sanitisation

Start with the smell of the cigarette smoke on the soft furnishings and carpets.

Spray them with a solution of water and lemon juice in a ratio of 2:1. You can remove The smell of cigarette smoke on leather sofas by wiping with a towel soaked in a solution of vodka and water. For floor mats, you can use the familiar trick of baking soda – sprinkle, let it stay one night and clear with a vacuum cleaner.

Curtains, drapery, and tablecloths are the most vulnerable textile elements to traces of cigarette smoke. It’s like we deliberately exhaled cigarette smoke directly into them. On the other hand, they are the easiest to refresh. If you smell smoke on them, you only need to wash them in the washing machine, adding enough aromatic fabric softener.

Wood furniture – tables, chairs, dressers, shelves – get rid of cigarette smoke smell by cleaning them thoroughly with detergent for polished wood. Then repeat with a soft cloth dampened with fabric softener.

The smell of smoking will disappear if you leave bowls of citrus juice in several places in the room. Instead, the intrusive cigarette smoke in the room will remain a fresh, pleasant scent.

You can use charcoal if you are annoyed by acidic odours and/or intolerant. You’ll find it in pharmacies. How to apply? Place the charcoal on the ground in the room’s corners and give it time to work through the night. In principle, the method is quite effective, but if there are still traces of smoke in the morning, repeat the procedure several nights.

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How to get rid of the cigarette smell with the scent of vanilla?

If you are vanilla, there’s another way to eliminate the cigarette smell. Soak a few cotton swabs with vanilla extract and put them in different positions in the room. Suppose you have vanilla pods. Even better. Break at least two and put them in place of tampons. Both methods work flawlessly.

You don’t have vanilla, or you do not like its scent? Well, nothing is lost yet. Repeat the procedure above, but deploy bags of coarsely ground coffee this time. After a while, there will be no memory of odours.

Another option is the use of a scented candle. Light one or two such candles and leave them to burn. This trick is quite common and known not by accident. The reason is that the flame absorbs the smoke of cigarettes. We don’t need to explain the residual pleasant smell. It is understood. Just be careful when choosing scents. Buy those that are either neutral or at least not sweet. Why? The result won’t be satisfying because you’ll get a mixed odour of cigarettes and candles. The best bet is candles with citrus fragrance. The method of flame you can use not only after smoking but at the moment when it happens.

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Can’t you control yourself and light a cigarette while cleaning before leaving the house?

It is understandable, though quitting smoking is not accidentally so tricky. But how not to lose the success that you have achieved so far? The safest way is to satisfy your nicotine cravings on the balcony. If you don’t like the idea, at least put a unique aroma in an ashtray. There you’ll find it in most stores. If it is too late to go shopping (the cigarette is already smoking), there are several options to absorb the tobacco smell.

• The first way is to put an air freshener in the ashtray. You can put a pad soaked in vinegar. The problem is that the acidic odour can spoil the pleasure of the cigarette. Don’t say, “What the hell?” and don’t remove the cotton because your work will go down the drain.
• The second method to neutralise cigarette smoke is for cat owners. However, your dear pets tease you, have ruined the furniture, etc. They will now be accommodating. Put a few stones or granules of the cat litter in the ashtray. It will successfully neutralise the smell. Here’s a freshener, which you can’t find in shops ☺

You’ve already lit a cigarette and have a freshener in the ashtray, but you’re still worried about the smoke and how far it will spread. The trick that probably didn’t come to your mind is to stick masking tape on the doors. Let’s see now how cigarette smoke will penetrate the whole house! Keep calm. You’ve got this 😉

So, we think we have already given you some good ideas for eliminating the cigarette smell in your home. Don’t forget that if you need professional help, we will provide you with our end of lease cleaning in London. Just go to our service page and learn more about it.

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