What is stairs carpet cleaning in London?
The stairs are one the most used carpets in our houses and can often be prone to dirt and spillages. We offer a fantastic stairs carpet cleaning London service, which can be done on its own, or with any other rooms in the house. Our goal is a 100% perfectly cleaned stairs carpet for all of our customers.
There are two methods for carpet cleaning – dry cleaning and wet cleaning. We can test your carpet to determine the type of fabric your carpet is and advise you which the best method is for you.
For the dry-cleaning method, we use a special powder which we apply by hand and then we use a unique machine with brushes that embeds the powder into the carpet. This cleans and treats the carpet.
We then use a professional vacuum to remove the powder. The dry-cleaning method is less efficient than the wet-cleaning method, but it is recommended for special types of carpets, including viscose and sisal. There is no drying time for this method as we use a dry powder.
The other method is called wet cleaning. For this method, we use our special carpet cleaning machines installed with heating elements, which clean with different temperatures between 0 and 120 degrees.
We also use different cleaning products with different pH levels depending on the type of carpet. The drying time for the wet cleaning method could be between 2 – 24 hours depending on the condition of the carpet and the type of carpet.
If the carpet is extremely dirty it will take longer to dry. To speed the drying time, we can turn the heating on and open the windows for ventilation. The higher the temperature the quicker the carpet will dry, depending on the type of carpet.
Is the staircase part of the hallway for cleaning?
The staircase is not included as part of the hallway for cleaning. We charge for the hallway, stairs and landing separately.
How long does it take to dry the carpet after the cleaning?
The dry-cleaning method dries instantly. We use a dry powder, so there is no waiting time for the carpet to dry.
For the wet cleaning method, the first step is to hoover the carpet using our high-quality hoover, to remove any loose dirt or dust. We then use the pre-spray which we brush into the stairs by hand (for larger areas, we use a machine) and treat any stains.
After that, we clean the carpet with our hot water extraction machine. If the carpet is in good condition, normally it will dry in 2-4 hours but if the carpet is in bad condition it can take up to 24 hours. Carpets made from natural materials will take longer to dry than synthetic ones.
During the drying process, it is fine to walk on the carpet using plastic overshoes that we can provide but we highly recommend you do not walk on the carpet in shoes or slippers. This can be dangerous as sometimes the wet carpet can leave a wet substance on your feet, which can then be very slippery when you tread onto another floor. Furniture can be put back onto a wet carpet as long as you are using plastic or foil protectors, which we can also provide.
We have turbo dryers that will dry the carpets in 30 minutes, there is an additional charge for this which we provide in our premium service, please feel free to ask a member of staff for more details on this. Please note – viscose fabric is required to be dried with the turbo dryer as otherwise, it can dry unevenly with patches.
Other ways to speed up the drying include, putting the heating on, opening the windows and using a fan. Airflow is more important than heat when it comes to drying.
Depending on the type of carpet, during the cleaning of the carpet, it can smell. As soon as the carpet is dry the smell will disappear. We can also use deodorisers if the customer requires them.
What machines and products are best for carpet stairs cleaning?
We use Prochem machines and products as they are professional, safe and eco-friendly. Prochem is a US company and is the leader in the cleaning industry at the moment.
We have a number of different machines for different types of cleaning and there are different sizes of machines depending on the size of the cleaning.
These are the machines we use:
- Ashbys Enforcer – This is a big industrial machine with 3 vacuum motors and a high PSI pressure pump, with 2 heating elements that we can adjust, and also regulate the temperature and the pressure of the water, at the same time.
- Prochem Powermax – This is the biggest machine with use for domestic cleaning. It has 2 vacuum motors and a standard, regulated pressure pump with 1 heating element. This machine is used when we clean all the carpets in the house.
- Prochem Galaxy – We have a middle-range machine which has 1 vacuum motor and 1 pump. This is best for small jobs, such as one bedroom or one sofa etc.
- Prochem Bravo – This is our very small machine that is used for spots and stain removal only.
- SEBO Automatic X7 ePower 91501GB Upright Vacuum Cleaner – we use this for vacuuming the carpet before we start to treat and clean it.
- TM3 CRB agitation machine – this is used to brush the shampoo into the fabric, but we cannot use this for stairs. For stairs, we brush and agitate by hand.
Most of our machines stay outside, even in the rain, and we only bring the hoses in. We use different pre-spray products with different pH levels depending on the type of carpet you have. It is very important to use the level of pH or we can damage the carpet.
Water is around 7 pH and water is safe for all materials. For pre-sprays, lower pH products of a maximum of 8 pH, are used especially for natural materials. Higher pH level pre-sprays are used for synthetic materials.
Stain removal products also have different PH levels. We can remove any stains such as coffee, red wine, sauces, marker pens, paint etc.
We recommend that you do not try to remove the stain yourself with shop brought products as this can often make the stain worse and more difficult for us to remove. We also offer protection for your carpet and can apply Scotchgard protector, which is water repellent, so that any spillages can be easily soaked up with some kitchen towel.
All of our products are 100% safe for Pets, Children and Allergy sufferers.
COMMON NATURAL FIBRES: WOOL, SISAL, JUTE, COTTON, COIR, VELVET, BAMBOO.
To determine which type of carpet you have, our technicians use a method which requires removing a small bit of fabric (on the stairs there are usually loose bits we can use) and burning it.
They have passed training courses and learned to recognise the different smells from different materials, and they assess the way the material feels after burning it. Some carpets are made of a mixture of natural and synthetic materials. In this case we will treat the carpet as a natural carpet to ensure that no damage is done it.
If we are cleaning a synthetic carpet, we can use a higher pH cleaning product and a higher temperature, for a deeper clean. Synthetic fabric will only absorb 8% of spillages (and cleaning products) so it is easier to remove stains from and will also dry more quickly after the cleaning. For synthetic carpets we can use spots and stain remover products, close to bleaching, to remove stains.
COMMON SYNTHETIC FIBRES: NYLON, ACRYLIC, POLYESTER, POLYPROPYLENE, RAYON.
If we are cleaning a carpet made with natural materials, we must use a maximum of 8 pH to make sure we will not damage the carpet and keep the colour safe. The natural material fabrics absorb 30% of cleaning products and spillages - so that means it will take longer to dry.
We cannot use the usual spots and stain remover products as they are too strong and could damage the carpet. We have lower PH products to use for the natural materials.
After the carpet has been cleaned, we use a pH meter to check that the pH level of the material is back at a normal level. We highly recommend for your carpet to be cleaned once a year to prevent a build-up of dust and bacteria, particularly if you have a wool carpet.
Our Stairs Carpet Cleaning Gallery
Why To Choose Our Carpet Cleaning Service?
Powerful Extraction Machines
We use Prochem and Ashbys Powerful Extractor Machines - up to 120 Degrees Water / Steam.
Spots and Stains Removal
We use professional Materials, Equipment and Techniques to remove the stains safely.
Fully Trained Carpet Technicians
Our experienced and insured carpet cleaners take regular training courses to keep them up to knowledge.
Natural Eco-Friendly Cleaning Products are also Available
We can use the Recommended Products for your Carpet or Eco-Friendly ones if you require.
Stairs Carpet Cleaning In 4 Steps
Free Quote Requested
You can do that online going to the price page on our website to get an accurate price for your upholstery cleaning service and visiting our contact page to fill out our booking form.
Receive a Response From Us
Our office team will be in touch to answer your questions and to ask you for more details if need of the service, and confirm the date, time and final cost.
Booking Confirmation
Our office team will send you a booking confirmation via email with all details required: date, time, cost and cancelation. Deposit is required.
Ready For Cleaning
Our Technician will cleans and inspects the fabric using a professional Machines. Everything has to be cleaned to perfection. Invoice receipt as evidence will be sent to you.
Stairs Carpet Cleaning Prices
Carpet Steam Cleaning | Regular Service Prices | Premium Service Prices |
|---|---|---|
Double Room | £30 | £60 |
Single Room | £25 | £50 |
Living Room / Dining Room | £40 | £80 |
Hallway | £20 | £40 |
Stairs / Per Step | £2.50 | £5 |
Landing | £10 | £20 |
Bathroom / Toilet | £20 | £40 |
Rug | From £30 | £100 |
Office Carpet Cleaning | £3 per sq.m. | £6 per sq. m. |
SCOTCH Gard Protector | Ask For Price | Ask For Price |
SPECIAL LIMITED OFFERS - MIN CHARGE £60 | SPECIAL LIMITED OFFERS - MIN CHARGE £100 | |
The Price Is Inclusive All Equipment & Materials. Parking & Congestion & ULEZ May Apply. |
Additional Services
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STAIRS CARPET CLEANING FAQ
Is the Steam Cleaning Method more Beneficial than Dry Cleaning?
Yes of course, we highly recommend Steam Cleaning, but there are some carpets required Dry cleaning only that we always check before we start.
Are the Products you Use are Safe and will Not Damage my Carpet?
We use Prochem for all the cleaning Materials and Equipment, they are the best on the Market today.
Do you do Steam Carpet Cleaning Service?
Yes, we do, and we adjust the Temperature up to 110 Degrees.
Can you use Eco-Friendly Cleaning Products?
Yes, we can do it if you require that, of course. Just let us know before the cleaning day.
What is the Highest Temperature you Can Use on my Carpet?
Depending on the type of Fabric and Condition of your Carpet, our Technicians can use Temperature between 30-120 Degrees, but they take that deception on the day.
Do you Guarantee Stains Removal Service?
No, because some all stains, or stains on Natural Material Fabric it's impossible to get removed completely, but we never give up, and sometimes the result is fantastic, so we will do our best before we leave.
What about I am Not Happy with the Service?
Sometimes, some stains or traffic areas come back when the carpet dries, so don't worry, we will come back free of charge to do another go, because we fully guarantee our Service.
Do you use Professional Carpet Cleaning Machines?
Yes, we use very big and very powerful Machines with adjustable Vacuum and Pump Motors.
All the Materials and Equipment made in the USA - Prochem.
How the Payment can be Made?
We are Flexible on that. We can pay Over the Phone, Bank Transfer, PayPal or Cash on Completion.
Do you provide Company Receipts on the End?
Yes, we always provide our Company Receipt at the End.
Do you move Furniture during the cleaning?
Yes, the only Furniture which is easy and not heavy to move.
Do I Have to Pay for Parking or any other Hidden Charges for Carpet Cleaning Service?
Yes, of course.
Can i Pay you upfront and not Come back in the end?
Yes, you can do it, and you will still be able to use our full guarantee.
Can you pick up Keys from Neighbours, or Estate Agencies?
Yes, we can do, and also we can bring back when the job it's done.
Do you Charge additional if the Condition of the property is dirtier than normal?
Yes, of course, We charge for the extra time we stay, for our hourly rate.
Can we use the Property strength after the Carpet Cleaning, is it safe?
Yes, you can use it, all will be nice, clean and safe.
REAL STORY
Ready To Book Your Stairs Carpet Cleaning London Service?
We were recently contacted by Mr & Mrs Hall, they were moving out of their rented property in two days and the end of tenancy cleaners that they had previously booked in, had let them down last minute. The couple said they were getting very worried that they were not going to get their deposit back from their landlord, as they had two young children who liked to make mess and the house, particularly the carpets, were not in the clean condition they had found them in.
They explained that there were spillages of food and juice on the dining room carpet, pen marks on the bedroom carpets and a burn mark in the hall where their youngest child had held the hairdryer down on the floor.
No carpet stain is too big for us, so we checked the date they were moving out and thankfully we had a carpet cleaning technician, and end of tenancy cleaning available so we booked them in.
We explained to Mrs Hall that the burn mark in the hall, would likely need to be repaired and that our fully qualified technician would be able to do that. The cleaners arrived at the specified time, just as the family were packing up their last bits. They got straight to work, thoroughly dusting, disinfecting, and cleaning all the walls, floors, ceilings and other surfaces in the house.
They cleaned the appliances (including the oven, hob and fridge freezer) the bathrooms, descaling the toilets, and cleaned the internal windows. Later that day, the carpet technician arrived and tested the carpets to check which material they were, moved all the furniture, vacuumed with our high-quality hoover and then steam cleaned the carpets with our Prochem machine and repaired the burn mark.
For an additional fee, the couple requested we use our turbo dryers, and the carpets were dry in half an hour and our technician then moved all the furniture back to its original place. Mr & Mrs Hall were so grateful. They advised us their landlord said the house was left spotless and they received their deposit back in full. They have since recommended us to friends and they have also been very happy with the results from Premium Clean.
100% Satisfied Customers
Highly recommend.♥️
We had Premium Clean in to give our living room couch a refresh and also to clean the basement broadloom, which had suffered under the onslaught of an old, rather barfy cat. Great results on both. Highly recommended!
Nick explained to me the best ways to spot clean, and also told me about cleaning services offered by the company for area rugs.
Great job by an excellent technician!!
Would definitely recommend Premium clean, specifically Nick, to family and friends.
Sofa looks fresh and will use them again.
Nick came on time and did a fantastic job, all the stains came out completely.
They using very big and professional machines, everything looks on a higher standard.
He is a very polite and nice person, very smiled and explained to me all the process.
I will definitely use this company in the future and highly recommend it to my friends and family.
Thank you for the great service.
I spent over an hour trying get an explanation and someone to come and clean the house. They did not return my calls and then I asked the Superviser to call. They didn’t call either. THEN THEY CHARGED MY MASTERCARD for the Clean they never did. Took me over a week to get a refund! Extremely unprofessional.
unfortunately the level of service was extremely poor and the property was left with dust and stains all over the rooms.
In addition to that, the cleaners didn’t follow the basic cov19 roles and they didn’t wear any masks even when they were not cleaning and in the same room as me (I’m 8 months pregnant). When we asked for them to wear the masks they pretend not to listen or we were told to leave the property empty
Windows are full of stains and dust so the area close to the window handle is dirty (it doesn’t seem it was even touched)
the electrical switches is full of dust
the floor still have the stains that were there before the cleaning team came
the freezer was not even open
and those are just a few pictures…
middle of the cleaning, I checked the rooms they were done and I immediately saw there were still dirty.
I tried to speak with the cleaners but nothing so I called the office to raise my concern and I was told I should not be in my house or I should stay in a room to wait for them to finish. They ensured me that the rooms would have been cleaned and I would have time to run through the rooms with the cleaners to speak about the service.
With my surprise when the cleaners finished, they left the house without saying anything, however one of them had to come back to the house as she left her scarf.
I took the opportunity to speak with the cleaner telling her I was not happy with the service, but she didn’t care and said it was clean for her
I called the office again and the customer service person was very rude because of my complains and because I said I don’t have any other options that put a negative review
After several complains, I was offer a refund of £15 (over £265 I paid)
Thank you very much.
Thanks will call you again
I called Premium Clean in London and asked for their dry carpet cleaning.
At first I was not sure if I wanted their service, but after they performed their job, I was stunned.
It took around 2 hours to clean out the carpets in the flat. It was such a pleasure to come home after them has visited. It feels like I have a completely new rugs.
I Recommend it to everyone!!!!
Part of Our Most Popular Clients
