Wool Carpet Cleaning
Wool carpets are made from strands of a sheep’s fleece, and they are a popular, classic choice for many reasons. They provide very good insulation which helps to keep your home warm, hypoallergenic so they can help people with allergies and asthma, fire-resistant, dirt-resistant, and best of all, they are soft and luxurious. Although they can be a bit pricey in comparison to some other types of carpet, if a wool carpet is well looked after and cleaned often it will last a very long time. When it comes to cleaning a wool carpet, we highly recommend that you use a professional cleaning company, like us at Premium Clean and do not try to clean the carpet yourself as they are delicate and require the correct techniques and products. Whether you have had a spillage, have old built-in stains, or you are looking for someone to complete your annual clean, Premium Clean is here to help you restore your carpet to looking brand new.
What method is best for cleaning wool carpets?
The best method for cleaning wool carpets it’s the wet cleaning method. At Premium Clean, the first step in cleaning your wool carpet, is always to use our professional SEBO vacuum cleaner, to remove any loose dirt and debris and we then concentrate on working out any tough stains – usually by hand first and then sometimes we need a little help from our stain removal machine. After this, we use our special steaming machines which clean using a range of temperatures. For wool carpets we usually set the temperature to between 30 and 40 degrees, which is perfect, because wool is a delicate, natural martial.
We also use delicate products for wool carpets and rugs, which is also imperative, to avoid any damage. We always recommend all furniture is removed from the room where possible (or we can move around it and move it back into place after) because wool can harbour dirt, dust and bacteria which can wear down the fibres and ultimately, affect the appearance and softness of your carpet, but it also become unhygienic and unsafe for allergy sufferers. We also highly recommend yearly cleaning for your wool carpet.
Alternatively, we can dry-clean a wool carpet which involves applying a special powder by hand and then using our dry-cleaning machine with brushes that puts the powder into the carpet, which cleans it. We then use our high-quality vacuum cleaner to remove the powder. There is no drying time for this method but we find it slightly less effective on wool.
Repair of wool carpets
Damage and stains can happen to your carpet in many different. Stains, we can guarantee cleaning for you, but damage will need our carpet repairing service. Examples of damage to the carpet we have experienced are spillages of bleach (which is extremely common) incorrect use of shop bought carpet cleaning products (we do not recommend using these as they can cause more damage than good), burns from hair straighteners, hair dryers and irons, sun damage, and sometimes general wear and tear can cause so much discolouration that the carpet will need to be repaired. Thankfully we can repair any damage done to your wool carpet. Our trained carpet technicians have all completed the WoolSafe organisation for the modular training solutions course, and they have all studied and passed exams in the professional re-dying of fibres, including wool. The repairing of the carpet involves cutting out the damaged carpet and cutting another piece of carpet shaped to fit the damaged area entirely which is dyed to an exact colour match and the glued and steamed down using our professional apparatus. The new carpet will be firmly stuck down and inconspicuous – no one will ever know there was any damage there.
Please give us a call today at Premium Clean to book in the cleaning of your wool carpet, you couldn’t be in safer hands, than if you book with us. We care deeply about our customers and will ensure the job is done to the highest standard, and in the unlikely case of any issues, we offer to come back free of charge. Our friendly team is waiting to take your call and book an appointment in any time that is most convenient for you – we work on bank holidays, evenings and weekends and we can always help with any of your other cleaning needs whilst we are there to clean your wool carpet.
How long does it take to dry the carpet after the clean?
Wool carpets can take longer than the average carpet to dry. This is because they absorb roughly 30% of the water that we use to clean the carpet with (this also means they absorb 30% of liquid spillages).
The drying time can be anywhere between 8 and 24 hours for a wool carpet, depending on the thickness of the carpet, how unclean it was to start with and the temperature and air flow in the room. But don’t worry, you will be able to walk on the carpet while it is drying, with plastic overshoes that we can provide to you.
We strongly recommend that you do not walk on the drying carpet with slippers or shoes on as this can be slippery and dangerous, and you also don’t want to tread the dirt straight back on to your gleaming clean carpet.
There are ways to help speed up the drying process – you can put the heating on, open the windows for ventilation or use a fan. We also have turbo dryers that are part of our premium service. These can dry the carpet in 2 hours.
Types of Carpets
We also clean other types of carpet, as well as wool carpets. These include other natural fibres such as, sisal, jute, cotton, coir, velvet and bamboo. The process for cleaning and treating these carpets is very similar the methods explained above, for cleaning wool carpets.
The process for cleaning synthetic fibres, such as nylon, acrylic, polyester, polypropylene or Raylon, is different as these materials absorb less of the cleaning product (and spillages) and we can also clean them using a product with a higher pH level.
Our carpet technicians are qualified to work out which type of material your carpet is made from. They do this by locating a small loose piece of fabric (that will be unnoticed) and burning it.
They can tell from the scent and feel of the fabric whether the carpet is made from natural or synthetic materials. There are also carpets that are made of wool and synthetic materials. We treat these the same as we treat 100% wool carpets.
What machines and products are best for carpet Wool cleaning?
When cleaning a wool carpet or rug, is it extremely important to use the correct machines and products. This is because wool is a natural fibre that is delicate and can be easily damaged if the wrong product or temperature is used on it. At Premium Clean, we only use top of the range machines and products from Prochem, who are the industry leaders at present. We have a range of machines from the Ashbys Enforcer, which is our huge industrial machine with 3 vacuum motors and a high PSI pressure pump to the Prochem Bravo which is very small and used only for removing spots and stains. The machine we are most likely to use on your wool carpet is our Prochem Galaxy steam cleaner which has 1 pump and 1 heating element, which we will use to set the temperature between 30 and 40 degrees (the ideal cleaning temperature for wool carpets). If you have wool carpets thorough out your whole house, we may use the Prochem Powermax as this is used for bigger jobs.
Using the correct products on your wool carpet could not be more important, which is why always recommend an experienced, qualified technician cleans your wool carpet. We use products with a low pH level so that the carpet or rug is not damaged or discoloured, and we know how to apply these in a gentle, caring way. Water is around 7 pH which is safe for all materials. – we use a maximum 8 pH on wool carpets as these are designed especially for natural materials. Our products are Eco friendly and safe for children, pets and allergy sufferers. After your carpet has been cleaned, we use a pH meter to check that the pH level of the material is back at a normal level which also prevents any harm to the carpet.
Why To Choose Our Carpet Cleaning Service?
Powerful Extraction Machines
We use Prochem and Ashbys Powerful Extractor Machines - up to 120 Degrees Water / Steam.
Spots and Stains Removal
We use professional Materials, Equipment and Techniques to remove the stains safely.
Fully Trained Carpet Technicians
Our experienced and insured carpet cleaners take regular training courses to keep them up to knowledge.
Natural Eco-Friendly Cleaning Products are also Available
We can use the Recommended Products for your Carpet or Eco-Friendly ones if you require.
Wool Carpet Cleaning In 4 Steps
Wool Carpet Cleaning Prices
Carpet Steam Cleaning
Regular Service Prices
Premium Service Prices
Living Room / Dining Room
Stairs / Per Step
Bathroom / Toilet
Office Carpet Cleaning
£3 per sq.m.
£6 per sq. m.
SCOTCH Gard Protector
Ask For Price
Ask For Price
SPECIAL LIMITED OFFERS - MIN CHARGE £60
SPECIAL LIMITED OFFERS - MIN CHARGE £100
The Price Is Inclusive All Equipment & Materials. Parking & Congestion & ULEZ May Apply.
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WOOL CARPET CLEANING FAQ
Is the Steam Cleaning Method more Beneficial than Dry Cleaning?
Yes of course, we highly recommend Steam Cleaning, but there are some carpets required Dry cleaning only that we always check before we start.
Are the Products you Use are Safe and will Not Damage my Carpet?
We use Prochem for all the cleaning Materials and Equipment, they are the best on the Market today.
Do you do Steam Carpet Cleaning Service?
Yes, we do, and we adjust the Temperature up to 110 Degrees.
Can you use Eco-Friendly Cleaning Products?
Yes, we can do it if you require that, of course. Just let us know before the cleaning day.
What is the Highest Temperature you Can Use on my Carpet?
Depending on the type of Fabric and Condition of your Carpet, our Technicians can use Temperature between 30-120 Degrees, but they take that deception on the day.
Do you Guarantee Stains Removal Service?
No, because some all stains, or stains on Natural Material Fabric it's impossible to get removed completely, but we never give up, and sometimes the result is fantastic, so we will do our best before we leave.
What about I am Not Happy with the Service?
Sometimes, some stains or traffic areas come back when the carpet dries, so don't worry, we will come back free of charge to do another go, because we fully guarantee our Service.
Do you use Professional Carpet Cleaning Machines?
Yes, we use very big and very powerful Machines with adjustable Vacuum and Pump Motors.
All the Materials and Equipment made in the USA - Prochem.
How the Payment can be Made?
We are Flexible on that. We can pay Over the Phone, Bank Transfer, PayPal or Cash on Completion.
Do you provide Company Receipts on the End?
Yes, we always provide our Company Receipt at the End.
Do you move Furniture during the cleaning?
Yes, the only Furniture which is easy and not heavy to move.
Do I Have to Pay for Parking or any other Hidden Charges for Carpet Cleaning Service?
Yes, of course.
Can i Pay you upfront and not Come back in the end?
Yes, you can do it, and you will still be able to use our full guarantee.
Can you pick up Keys from Neighbours, or Estate Agencies?
Yes, we can do, and also we can bring back when the job it's done.
Do you Charge additional if the Condition of the property is dirtier than normal?
Yes, of course, We charge for the extra time we stay, for our hourly rate.
Can we use the Property strength after the Carpet Cleaning, is it safe?
Yes, you can use it, all will be nice, clean and safe.
Ready To Book Your Wool Carpet Cleaning London Service?
100% Satisfied Customers
We had Premium Clean in to give our living room couch a refresh and also to clean the basement broadloom, which had suffered under the onslaught of an old, rather barfy cat. Great results on both. Highly recommended!
Nick explained to me the best ways to spot clean, and also told me about cleaning services offered by the company for area rugs.
Great job by an excellent technician!!
Would definitely recommend Premium clean, specifically Nick, to family and friends.
Sofa looks fresh and will use them again.
Nick came on time and did a fantastic job, all the stains came out completely.
They using very big and professional machines, everything looks on a higher standard.
He is a very polite and nice person, very smiled and explained to me all the process.
I will definitely use this company in the future and highly recommend it to my friends and family.
Thank you for the great service.
I spent over an hour trying get an explanation and someone to come and clean the house. They did not return my calls and then I asked the Superviser to call. They didn’t call either. THEN THEY CHARGED MY MASTERCARD for the Clean they never did. Took me over a week to get a refund! Extremely unprofessional.
unfortunately the level of service was extremely poor and the property was left with dust and stains all over the rooms.
In addition to that, the cleaners didn’t follow the basic cov19 roles and they didn’t wear any masks even when they were not cleaning and in the same room as me (I’m 8 months pregnant). When we asked for them to wear the masks they pretend not to listen or we were told to leave the property empty
Windows are full of stains and dust so the area close to the window handle is dirty (it doesn’t seem it was even touched)
the electrical switches is full of dust
the floor still have the stains that were there before the cleaning team came
the freezer was not even open
and those are just a few pictures…
middle of the cleaning, I checked the rooms they were done and I immediately saw there were still dirty.
I tried to speak with the cleaners but nothing so I called the office to raise my concern and I was told I should not be in my house or I should stay in a room to wait for them to finish. They ensured me that the rooms would have been cleaned and I would have time to run through the rooms with the cleaners to speak about the service.
With my surprise when the cleaners finished, they left the house without saying anything, however one of them had to come back to the house as she left her scarf.
I took the opportunity to speak with the cleaner telling her I was not happy with the service, but she didn’t care and said it was clean for her
I called the office again and the customer service person was very rude because of my complains and because I said I don’t have any other options that put a negative review
After several complains, I was offer a refund of £15 (over £265 I paid)
Thank you very much.
Thanks will call you again
I called Premium Clean in London and asked for their dry carpet cleaning.
At first I was not sure if I wanted their service, but after they performed their job, I was stunned.
It took around 2 hours to clean out the carpets in the flat. It was such a pleasure to come home after them has visited. It feels like I have a completely new rugs.
I Recommend it to everyone!!!!